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Skype login error RRS feed

  • Question

  • Could not login to skype for the first time, : See KB2566790
    Sunday, July 5, 2020 2:46 AM

All replies

  • Hi desert lion 67,

    What is your environment? Online or on-premises?

    Do you mean that the error message is KB2566790?

    If so, this issue is generally related to the Skype for Business DNS configuration with your Office 365 account. If your environment is online, you can refer to this article to troubleshoot it: https://docs.microsoft.com/en-us/SkypeForBusiness/troubleshoot/online-configuration/dns-configuration-issue.

    If not, please give us a screenshot of your error message to know your situation clearly.


    Best Regards,
    Sharon Zhao


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Monday, July 6, 2020 6:48 AM
  • Hi desert lion 67,

    Is there any update on this case?

    Please feel free to drop us a note if there is any update.

    Have a nice day!

     


    Best Regards,
    Sharon Zhao


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Friday, July 10, 2020 9:05 AM