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Cannot send or receive emails in Outlook 2010 RRS feed

  • Question

  • I am not able to send or receive emails and have deleted my email account and created a new one. We use a mail server and I am the only one getting this problem.

    We use Windows 7

    Tuesday, February 21, 2017 4:16 PM

All replies

  • Hi,

    >>We use a mail server and I am the only one getting this problem.

    You mean this is an Exchange account?

    Any Send/Receive error code received? Please first have a check on your web-based email portal and see if you can send and receive emails from the portal.

    Also, if you have any Anti-Virus or security program installed on your PC, please completely uninstall the program and reinstall it without any mail scanning feature. Then check again.

    Regards,

    Ethan Hua


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    Wednesday, February 22, 2017 11:09 AM