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WSUS client doesn't appear on the Computers page in the WSUS administration console, why ? RRS feed

  • Question

  • hi all,

    i configured the WSUS server as the guide said in this official web page
    http://technet.microsoft.com/en-us/library/hh852346.aspx
    but i didn't get any WSUS clients on the Computers page in the WSUS Administration Console and this is a part of the logging messages from the WindowsUpdate.log WSUS Client's file
    =======================================================================================
    2013-05-02    09:16:46:639     872    bcc    AU    Triggering AU detection through DetectNow API
    2013-05-02    09:16:46:639     872    bcc    AU    Triggering Online detection (non-interactive)
    2013-05-02    09:16:46:639     872    654    AU    #############
    2013-05-02    09:16:46:639     872    654    AU    ## START ##  AU: Search for updates
    2013-05-02    09:16:46:639     872    654    AU    #########
    2013-05-02    09:16:46:639     872    654    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {7A04B23D-6794-40EA-94BB-DFFAF5308405}]
    2013-05-02    09:16:46:639     872    718    Agent    *************
    2013-05-02    09:16:46:639     872    718    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2013-05-02    09:16:46:639     872    718    Agent    *********
    2013-05-02    09:16:46:639     872    718    Agent      * Online = Yes; Ignore download priority = No
    2013-05-02    09:16:46:639     872    718    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2013-05-02    09:16:46:639     872    718    Agent      * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2013-05-02    09:16:46:639     872    718    Agent      * Search Scope = {Machine}
    2013-05-02    09:16:46:670     872    718    Setup    Checking for agent SelfUpdate
    2013-05-02    09:16:46:670     872    718    Setup    Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256
    2013-05-02    09:16:46:670     872    718    Misc    Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2013-05-02    09:16:46:670     872    718    Misc     Microsoft signed: Yes
    2013-05-02    09:16:46:670     872    718    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
    2013-05-02    09:16:46:670     872    718    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
    2013-05-02    09:16:46:670     872    718    Misc    WARNING: DownloadFileInternal failed for http://SUS/selfupdate/wuident.cab: error 0x80190194
    2013-05-02    09:16:46:670     872    718    Setup    WARNING: SelfUpdate check failed to download package information, error = 0x80244019
    2013-05-02    09:16:46:670     872    718    Setup    FATAL: SelfUpdate check failed, err = 0x80244019
    2013-05-02    09:16:46:670     872    718    Agent      * WARNING: Skipping scan, self-update check returned 0x80244019
    2013-05-02    09:16:46:670     872    718    Agent      * WARNING: Exit code = 0x80244019
    2013-05-02    09:16:46:670     872    718    Agent    *********
    2013-05-02    09:16:46:670     872    718    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2013-05-02    09:16:46:670     872    718    Agent    *************
    2013-05-02    09:16:46:670     872    718    Agent    WARNING: WU client failed Searching for update with error 0x80244019
    2013-05-02    09:16:46:670     872    610    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {7A04B23D-6794-40EA-94BB-DFFAF5308405}]
    2013-05-02    09:16:46:670     872    610    AU      # WARNING: Search callback failed, result = 0x80244019
    2013-05-02    09:16:46:670     872    610    AU      # WARNING: Failed to find updates with error code 80244019
    2013-05-02    09:16:46:670     872    610    AU    #########
    2013-05-02    09:16:46:670     872    610    AU    ##  END  ##  AU: Search for updates [CallId = {7A04B23D-6794-40EA-94BB-DFFAF5308405}]
    2013-05-02    09:16:46:670     872    610    AU    #############
    2013-05-02    09:16:46:670     872    610    AU    Successfully wrote event for AU health state:0
    2013-05-02    09:16:46:670     872    610    AU    AU setting next detection timeout to 2013-05-02 13:16:46
    2013-05-02    09:16:46:670     872    610    AU    Setting AU scheduled install time to 2013-05-02 14:00:00
    2013-05-02    09:16:46:670     872    610    AU    Successfully wrote event for AU health state:0
    2013-05-02    09:16:46:670     872    610    AU    Successfully wrote event for AU health state:0
    2013-05-02    09:16:51:672     872    718    Report    REPORT EVENT: {DB9D3585-8234-48E3-B133-E2B3C8CECA87}    2013-05-02 09:16:46:670+0100    1    148    101    {D67661EB-2423-451D-BF5D-13199E37DF28}    1    80244019    SelfUpdate    Failure    Software Synchronization    Windows Update Client failed to detect with error 0x80244019.
    2013-05-02    09:16:51:672     872    718    Report    CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2013-05-02    09:16:51:672     872    718    Report    WER Report sent: 7.6.7600.256 0x80244019 D67661EB-2423-451D-BF5D-13199E37DF28 Scan 101 Managed
    2013-05-02    09:16:51:672     872    718    Report    CWERReporter finishing event handling. (00000000)

    ==============================================================================

    can anyone tell me how to fix this problem ?
    Thanks.


    Saturday, May 4, 2013 11:17 PM

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