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Sharepoint web sites prompting for credentials and Event ID 27745 RRS feed

  • Question

  • We have a roblem with a WSS setup on a 2008 R2 server.

    It is very simple install with 1 site and default settings.

    Recently users have complained they cannot access the site and they are prompted to enter credentials when browsing to it. I am also unable to access the administration site.

    Event ID 27745 is repeatedly appearing in the application log but no other logs obviously relating to SharePoint or the SQL instance.

    Log Name:      Application
    Source:        Windows SharePoint Services 3
    Date:          14/06/2011 10:14:45
    Event ID:      27745
    Task Category: General
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      <fqdn of server>
    Description:
    The description for Event ID 27745 from source Windows SharePoint Services 3 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event:

    #50071: Unable to connect to the database SharePoint_Config_be3cf75e-7950-4fa5-a5f5-17a94951cc7f on <Servername>\Microsoft##SSEE.  Check the database connection information and make sure that the database server is running.

    the message resource is present but the message is not found in the string/message table

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Windows SharePoint Services 3" />
        <EventID Qualifiers="14130">27745</EventID>
        <Level>2</Level>
        <Task>1105</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-06-14T09:14:45.000000000Z" />
        <EventRecordID>368505</EventRecordID>
        <Channel>Application</Channel>
        <Computer><servername></Computer>
        <Security />
      </System>
      <EventData>
        <Data>#50071: Unable to connect to the database SharePoint_Config_be3cf75e-7950-4fa5-a5f5-17a94951cc7f on <servername>\Microsoft##SSEE.  Check the database connection information and make sure that the database server is running.</Data>
      </EventData>
    </Event>

     

    I am able to browse the SQL instance using management studio.

    I have tried running the upgrade /force command and followed KB934838 but with no results. WSS 3.0 SP2 is installed.

    WSS Log file contains

    06/14/2011 10:38:45.95  OWSTIMER.EXE (0x0C78)                    0x0CAC Windows SharePoint Services    Database                       6f8g Unexpected Unexpected query execution failure, error code 14. Additional error information from SQL Server is included below. "[DBNETLIB][ConnectionOpen (ParseConnectParams()).]Invalid connection." Query text (if available): "n/a" 
    06/14/2011 10:38:45.95  OWSTIMER.EXE (0x0C78)                    0x0CAC Windows SharePoint Services    General                        72la Critical #50071: Unable to connect to the database SharePoint_Config_be3cf75e-7950-4fa5-a5f5-17a94951cc7f on STWS03\Microsoft##SSEE.  Check the database connection information and make sure that the database server is running. 

    Any help would be appreciated.

    Many thanks

    • Moved by Mike Walsh FIN Tuesday, June 14, 2011 9:58 AM admin q (From:SharePoint - General Question and Answers and Discussion (pre-SharePoint 2010))
    Tuesday, June 14, 2011 9:41 AM

All replies

  • Hi,

     

    According to your description, I guess your database SharePoint_Config had a large file, you need to truncate this and then run a windows SharePoint Timer Service restart.

    Please have a try.

     

    Best Regards
    David Hu
    Thursday, June 16, 2011 2:12 AM