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Windows Vista Advisor RRS feed

  • Question

  • The program will not install.

    I am running Windows XP.

    Thanks for your help

    Sunday, February 4, 2007 1:35 PM

Answers

  • I understand the Windows Vista Upgrade Advisory tool showed that you can't install Windows Vista, if that, so you can follow recommendations there or try installing Windows Vista at your own risk.

    Good luck

    Sunday, February 4, 2007 5:55 PM

All replies

  • I understand the Windows Vista Upgrade Advisory tool showed that you can't install Windows Vista, if that, so you can follow recommendations there or try installing Windows Vista at your own risk.

    Good luck

    Sunday, February 4, 2007 5:55 PM
  • Are you running 64-bit Windows XP?

    Vista Upgrade Advisor (VUA) will only run on 32-bit versions of XP and Vista.

    Monday, February 5, 2007 9:14 PM
  •  Laurent Tremeau wrote:

    The program will not install.

    I am running Windows XP.

    Thanks for your help

    I'm not sure the WVA is of any use anyway, based upon my frustrating experience.

    http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1187403&SiteID=17

     

    Best of luck to you!

    Tuesday, February 6, 2007 3:05 PM
  • Thanks for your replies.

    I decided to go with the install regardless of not being able to run the advisor, and nearly everything works perfect. The only problem I am left with is the recognition of my Handycam DVD, as the USB drivers don't work with this version of windows, but this minor.

    Tuesday, February 6, 2007 3:17 PM
  • Hi Shaunm75035,

     

    * It may be that there is a problem with your download of VUA. You may want to download it again.

     

    * It may be due to problems with the subcomponents needed by VUA. You may want to try downloading these. Then you can install them separately and install VUA after.

     

    MSXML6

    http://www.microsoft.com/downloads/details.aspx?familyid=993c0bcf-3bcf-4009-be21-27e85e1857b1&displaylang=en

     

    .NET Framework 2.0

    http://www.microsoft.com/downloads/details.aspx?FamilyID=0856eacb-4362-4b0d-8edd-aab15c5e04f5&displaylang=en

    Tuesday, February 6, 2007 7:39 PM
  • Hi all,

     

    Here is an update.

     

    VUA Download:

    http://www.microsoft.com/windows/products/windowsvista/buyorupgrade/upgradeadvisor.mspx

     

    1) Scan does not complete

    We think we have found a solution for this. We hope to have it on our website next week. If this prevents VUA from scanning indefinitely, it should also prevent problems with not being able to shutdown.

    (If you would like to try something sooner, you might consider installing IE7. I don't want to say that you need IE7. One of the many changes made by IE7 is the same change we are planning to make for VUA. Installing IE7 is something you could try as an experiment. If you do, please post back with your results.)

     

    2) Connectivity problems - proxy problems

    * Try setting the LAN Settings in Internet Explorer so nothing is selected, or to the "use a proxy" option. To specify a proxy, you will need to know the name or IP address of your proxy. VUA uses the settings from IE. If you are using another browser, this task needs to be done in IE.

    * VUA does detect proxies. It does not detect advanced proxy settings such as a proxy which uses password authentication. Advanced proxy settings such as this are usually only found in business environments.

    * If you have a local firewall on your PC, it's possible that it may be blocking VUA. Similarly, if you have a network firewall, it may be blocking VUA. These are issues with configuring your local/network firewall.

     

    3) Error:  "encountered an error while scanning your system"

    We do not yet have a fix for this.  We are still investigating.

     

    4) Cannot install VUA

    It may be due to problems with the subcomponents needed by VUA. You may want to try downloading these. Then you can install them separately and install VUA after.

     

    MSXML6

    http://www.microsoft.com/downloads/details.aspx?familyid=993c0bcf-3bcf-4009-be21-27e85e1857b1&displaylang=en

     

    .NET Framework 2.0

    http://www.microsoft.com/downloads/details.aspx?FamilyID=0856eacb-4362-4b0d-8edd-aab15c5e04f5&displaylang=en

     

    4) General troubleshooting has only changed a little:

    * Run VUA again later

    * Turn off antivirus/spyware programs

    * Download VUA again & install the new copy

    * We no longer think conflicts shown in Device Manager are causing problems with VUA.

    Friday, February 9, 2007 2:07 AM
  • Hi All,

     

    Another bit of update.

     

    Here are suggestions for both installing and running VUA posted by ITechLegend (not Microsoft). Perhaps they will help.

     - Turn off CD/DVD burning software

     - Run Disk Cleanup  (Start-Programs-Accessories-System Tools-Disk Cleanup)

     - Clean the temp directory:  C:\Documents and Settings\ your alias \Local Settings\Temp

     - ITechLegend refers to an app named "mscong". From searching on this name, it appears he is referring to disabling some apps that run automatically when you start the computer & which then run in the background. I do NOT recommend or endorse the app "mscong". I am not familiar with it. I do not know if it is safe to use.

    What you CAN do: look through your start menu to find apps that run in the background. Many/most of them will have entries in the start menu which allow you to disable that app.

    Also (Advanced!) run services.msc to stop unneeded services  --  most apps that run in the background will show up here as a service.

    Friday, February 9, 2007 9:35 PM