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Upgrading from RC1 to RC2 Error code: 0x80070005 RRS feed

  • Question

  • While upgrading from RC1 to RC2, I’m getting the following error message:

    “Windows cannot install required files.  Network problems may be preventing Windows from accessing the file.  Make sure the computer is connected to the network and restart the installation. Error code: 0x80070005.”

     

    I’m not installing over a network it's a DVD.

    Any suggestions?

    Friday, October 13, 2006 5:30 PM

Answers

  • I had McAfee 8.5i installed on the computer. 
    Once i removed that, i was able to upgrade. This worked on 17 laptops.
    Try it and let me know.

    Friday, October 20, 2006 8:12 PM

All replies

  • I'm seeing the exact same error attempting an update from RC1 to RC2.  I've attempted the update via DVD from various locations, all network connected.  The error occurs after the file copy portion of the setup before the first system restart.  Any ideas?
    Wednesday, October 18, 2006 1:37 PM
  • I had McAfee 8.5i installed on the computer. 
    Once i removed that, i was able to upgrade. This worked on 17 laptops.
    Try it and let me know.

    Friday, October 20, 2006 8:12 PM