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Appcrash: Fault module AppVEntSubsystems32.dll when closing an application. 5.0 and 5.1 RRS feed

  • Question

  • Hello,

    We are seeing the following appcrash with a couple of our applications.

      Problem Event Name:                        APPCRASH

      Application Name:                             Application.exe

      Application Version:                           9.4.0.0

      Application Timestamp:                     2a425e19

      Fault Module Name:                          AppVEntSubsystems32.dll

      Fault Module Version:                        5.1.115.0

      Fault Module Timestamp:                  57e44f77

      Exception Code:                                  c00000fd

      Exception Offset:                                00006e16

      OS Version:                                          6.1.7601.2.1.0.256.4

      Locale ID:                                             1033

      Additional Information 1:                  762b

      Additional Information 2:                  762bd23a79ae6c2c498dcd82ddf8ec2b

      Additional Information 3:                  19b0

      Additional Information 4:                  19b033de94eca74d0926c03bb7c393f7

    Upon investigation of the dll, I was brought here: https://social.technet.microsoft.com/Forums/en-US/4acb90ce-9882-4b5c-af48-530fee3e4424/application-error-on-some-application-since-appv-5-sp2-event-id-1000?forum=mdopappv. Reading through this post, there was a link to a blog that is in German.

    Loosely translated, this it what the blog says:

    Hi all,

    there are piling up the reports, that applications still easily ran the 5.0 SP1 with app-V now after the update to SP2 crash these applications. (Application crash)

    It meets a wide variety of applications that use localization.

    A few details:

    The problem lies in the CreateActCtx() call (http://msdn.microsoft.com/en-us/library/aa375125(v=vs.85).aspx) which ends in an access violation. It occurs when the application localization resources via integer loads resource identifier. Application that use no localization resources are not affected.

    We are currently working on a hotfix that will soon appear to solve this problem.

    As we are currently seeing this appcrash, it doesn't appear this has been fixed.

    Has anyone else encountered this when closing or opening a virtualized application with 5.0 or 5.1 client?

    Wednesday, May 10, 2017 3:33 PM

All replies

  • The arctile and version you are referring to is indeed fixed (think with SP2 hf5 it was)... you've got an other issue (exception code c00000fd). So does this issue occur only on your Win7 clients? Are these specific apps? Do they start at all, or do they crash random?
    Did you rule out any anti-virus software?


    Roy Essers

    Wednesday, May 10, 2017 6:18 PM
  • Hi Roy,

    Currently only on Win 7 clients with 2 specific apps at the moment of which 1 I am more concerned with right now as this app was about to go into production.

    Robert

    Wednesday, May 10, 2017 8:35 PM