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BSOD with Windows 7 RRS feed

  • Question

  • So BSOD started happening to my computer out of the blue 3 days ago. I did a lot of research and fixing but just as soon as i thought i figured it out, it came back again. Some one please help me

    Initially i did a clean install of windows, cleaned everything out but problem kept happening. i did more digging and found/thought the problem was with the firmware thats outdated with my crucial M4 drive. I updated the firmware to the most current after ANOTHER clean install.

    Atleast this time i was able to capture the dump file, previously, the blue screen would get stuck and you have to do a hard shutdown. I attached the file. specs below. please let me know if you need anything else. Your help is greatly appreciated!

    https://skydrive.live.com/?cid=F16A9DC0A9F3FDA0&id=F16A9DC0A9F3FDA0!105#cid=28A190E0805A769D&id=28A190E0805A769D!105&sc=documents
    intel i7 2600k

    sabertooth p67

    windows home premium 64

    2x GTX 570 SLI

    crucial 128gb m4 SSD

    WD 1T HD

    2x 4gb kingston memory



    • Edited by kdong86 Saturday, June 9, 2012 4:08 AM
    Saturday, June 9, 2012 4:00 AM

Answers

All replies

  • According to the 060812-12948-01.dmp file, your system had a Stop 0x00000116 (VIDEO_TDR_ ERROR): this bugcheck indicates that an attempt to reset the display driver and recover from a timeout failed. The faulting module was nvlddmkm.sys, the kernel driver module for NVIDIA video cards.

    You could try updating your video card drivers or reverting back your system to a previous well functiong state by applying a restore point.

    Bye.


    Luigi Bruno - Microsoft Community Contributor 2011 Award

    Sunday, June 10, 2012 7:31 PM
  • Hi,

    About BUGcheck 0x116, please refer this article:

    http://msdn.microsoft.com/en-us/library/ff557263(v=vs.85)

    Furthermore, I suggest that you can contact Microsoft Customer Support Service (CSS) for assistance so that this problem can be resolved efficiently.

    Microsoft Customer Support Service (CSS)

    Hope this helps.

    Regards,

    Leo   Huang


    Leo Huang

    TechNet Community Support

    • Marked as answer by Leo Huang Monday, June 25, 2012 8:52 AM
    Monday, June 11, 2012 6:17 AM