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outlook hangs when responding emails

    Question

  • the outlook 2013 hangs when responding to the emails, and that email goes to drafts, when i try to reopen it it hangs again.
    Thursday, March 9, 2017 11:16 AM

All replies

  • Hi,

    What type of email account do you use (POP, IMAP, MAPI or Exchange)?

    As an initial troubleshooting step, I would suggest we first have a try in safe mode and see if it will make a difference. A lot of Office related issues are caused by third party add-ins:

    Press Win + R and type "outlook.exe /safe" in the blank box, then press Enter.

    Regards,

    Ethan Hua


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    Saturday, March 11, 2017 12:51 PM
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