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Blue Screen Locale ID:1033 (ntoskrnl.exe) RRS feed

  • Question

  • I got my desktop about 4 days ago and the one the 2nd day it started crashing.

    It says:"Check to make sure if any new hardware or software is properly installed.If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

    If problems continue, disable or remove any newly installed hardware or software."

    I customized my desktop ,and since it's a new desktop,I don't know where the problem is.

     

    When I start in Safe Mode, it says:

    "Windows has recovered from an unexpected shutdown.

    Problem signature:

    Problem Event Name:Blue Screen

    OS Version: 6.1.7600.2.0.0.768.3

    Locale ID: 1033

    Additional information about the problem:

    BCCode: 50

    BCP1:FFFFF8B7FFD57FF0

    BCP2:0000000000000001

    BCP3:FFFFF80002F59680

    BCP4:0000000000000005

    OS Version: 6_1_7600

    Service Pack: 0_0

    Product: 768_1

    Files that describe the problem:

    C:\Windows\Minidump\101710-20358-01.dmp

    C:\Users\Orhan\AppData\Local\Temp\WER-24679-0.systdata.xml"

    I had fifteen of these crashes(all of them are the same):

    On Sat 10/16/2010 3:52:10 PM your computer crashed
    This was likely caused by the following module: ntoskrnl.exe
    Bugcheck code: 0x50 (0xFFFFF8B7FFD57FF0, 0x1, 0xFFFFF80002F97680, 0x5)
    Error: PAGE_FAULT_IN_NONPAGED_AREA
    Dump file: C:\Windows\Minidump\101610-16333-01.dmp
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.

     

    Sunday, October 17, 2010 9:08 PM

Answers

  • I had a same issue recently and i found that it was a device driver(VGA) that was not working properly and system crash with blue screen.  Since i updated the drivers and bios no proble so far.

    Try to update your drivers first from manafucture websites and check errors on the hard drive.

    Thankx.

    • Marked as answer by Miya Yao Friday, October 29, 2010 5:31 AM
    Tuesday, October 19, 2010 1:37 PM

All replies

  • Can you zip up the minidump files in the C:\Windows\Minidump folder and make available (provide link) via Windows Live SkyDrive or similar site?

    The following link has information on using Windows Live SkyDrive:

    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

    If you have problems zipping the minidump files copy the minidump files to another location such as a folder on the Desktop.

    Sunday, October 17, 2010 9:26 PM
  • I had a same issue recently and i found that it was a device driver(VGA) that was not working properly and system crash with blue screen.  Since i updated the drivers and bios no proble so far.

    Try to update your drivers first from manafucture websites and check errors on the hard drive.

    Thankx.

    • Marked as answer by Miya Yao Friday, October 29, 2010 5:31 AM
    Tuesday, October 19, 2010 1:37 PM