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Live@EDU Hosted and On- Premise "stopped-extensible-extension-error" RRS feed

  • Question

  • This error occurs on both Hosted and On-Premise MAs.

    I have change the following WSMAN settings based on some reading I did on the error message.

    {MaxShellsPerUser="25"}
    {MaxConcurrentUsers="25"}

    At some point it has a deadlock and server crashes.

    ERROR

    The extensible extension returned an unsupported error.
     The stack trace is:

     "Microsoft.MetadirectoryServices.ExtensibleExtensionException: Connecting to remote server failed with the following error message : The WS-Management service cannot process the request. This user is allowed a maximum number of 3 concurrent shells, which has been exceeded. Close existing shells or raise the quota for this user. For more information, see the about_Remote_Troubleshooting Help topic.
       at Microsoft.Exchange.XmaConnector.PSDataProvider.ReportError(Exception e, ScorecardCounter scorecard)
       at Microsoft.Exchange.XmaConnector.XmaImportExLabs.GetImportData(String filename, IDictionary`2 objTypes, Boolean isFullImport, String& watermarkData)
       at Microsoft.Exchange.XmaConnector.MAExtension.IlmMAExtension.GenerateImportFile(String fileName, String connectTo, String user, String password, ConfigParameterCollection configParameters, Boolean fFullImport, TypeDescriptionCollection types, String& customData)
    Forefront Identity Manager 4.0.3547.2"

     
    Monday, May 21, 2012 8:03 PM

Answers

  • Thanks Chris,

    LIVE@EDU support was able to provide a solution.

    Deleting the cookies located in this registry path: "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\WSMAN\Client\ConnectionCookies\"

    and rebooting the server stopped the "This user is allowed a maximum number of 3 concurrent shells, which has been exceeded" error messages.

    • Marked as answer by TLight Wednesday, June 6, 2012 11:59 AM
    Wednesday, June 6, 2012 11:59 AM

All replies

  • Since you're part of the Live@edu program, if you have problems with OLsync I would recommend contacting Support.  You should be able to open a case with Microsoft (or find the right number to call) by logging into the SMP at eduadmin.live.com.

    You can also try posting your question at outlookliveanswers.com.  Others here might have seen similar problems, but it is more likely that visitors to the other forum are running a configuration similar to yours.

    Chris

    Thursday, May 24, 2012 8:16 PM
  • Thanks Chris,

    LIVE@EDU support was able to provide a solution.

    Deleting the cookies located in this registry path: "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\WSMAN\Client\ConnectionCookies\"

    and rebooting the server stopped the "This user is allowed a maximum number of 3 concurrent shells, which has been exceeded" error messages.

    • Marked as answer by TLight Wednesday, June 6, 2012 11:59 AM
    Wednesday, June 6, 2012 11:59 AM