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Windows 7 dont start

    Question

  • I have a laptop of sony vaio .I installed win 7 proffesonal 64 bit on it.

    Now i face a problem.

    My laptop is when goes to windows logo after starting ,it stops and windows startup repair is start.

    But when startup repair is start ,it runs for the few minutes ands windows automatically shut down .

    This occurs many times .

    I try system resore,memory diagonostics etc but again it runs for few minutes and shutdown immediately

    PLEASE HELP

    Thursday, December 31, 2015 3:23 PM

Answers

All replies

  • Hi,

    I have received the message regarding to your issue. We suppose if any 3rd party tool block or system files corrupted cause it.

    Please first start the Windows in safe mode, if it works fine in safe mode, set clean boot mode to check the issue.

    https://support.microsoft.com/en-us/kb/929135

    If it works fine in clean boot mode, you can determine which one can be the cause by using dichotomy in MSconfig. Checking on half of Non-Microsoft service and restart, determining which half of the services cause the issue and repeating to check half of the problematic half services.

    If it doesn't work in safe mode, please boot into WinRE via installation media. Then go to Command Prompt to run SFC tool to repair system files or use startup repair. Please tell us the result after you run, especially the file has been found but could not fixed.

    http://windows.microsoft.com/en-us/windows/what-are-system-recovery-options#what-are-system-recovery-options=windows-7

    https://support.microsoft.com/en-us/kb/929833

    Good luck to fix it.

    Best Regards

    Simon

     

     


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Friday, January 01, 2016 3:28 AM
    Moderator
  • MY safe mode is also not running,it goes to system repair again and shut down,

    Now i try to make repair by windows 7 dvd


    now how to run boot mode from windows ,i use USB
    • Edited by dwapar Friday, January 01, 2016 5:38 AM
    Friday, January 01, 2016 5:37 AM
  • Hi,

    Thank you for your reply.

    You could press the key F12 or F2 when startup beginning(different computer model uses different key), it will help you to boot into installation media. If you could not boot into, you need to change the boot order in BIOS.

    http://windows.microsoft.com/en-us/windows7/start-your-computer-from-a-windows-7-installation-disc-or-usb-flash-drive

    Wish you have a nice day.

    Best Regards

    Simon


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Monday, January 04, 2016 1:08 AM
    Moderator
  • Hi,

    We wonder if there is any luck your issue has been resolved, if you've found solution by yourself. We would appreciate it if you could share with us and we will mark it as answer.

    Wish you have a nice day.

    Best Regards,

    Simon


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Wednesday, January 13, 2016 7:30 AM
    Moderator