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Lumia OS upgrade RRS feed

  • Question

  • Hello,

    I updated my Lumia 520 to windows 8.1 but now its the lock button has become unresponsive (I have to press so many times for the screen to respond) and have noticed sometimes when i boot it up it doesnt pick the network untill i reboot the second time.

    I remember when i was updating the OS my batt was low and when the phone rebooted it didnt comeup untill i charged it after like an hour, could this be the cause and how can it get it working as it should or revert back to the previous OS?


    Meshack

    Friday, November 28, 2014 3:37 PM

Answers

  • I think you will need to download the Nokia Software Recovery tool and allow it to wipe the phone and install a clean image.
    • Marked as answer by Meshack KE Wednesday, December 10, 2014 8:15 AM
    Tuesday, December 2, 2014 12:39 AM
    Moderator

All replies

  • I think you will need to download the Nokia Software Recovery tool and allow it to wipe the phone and install a clean image.
    • Marked as answer by Meshack KE Wednesday, December 10, 2014 8:15 AM
    Tuesday, December 2, 2014 12:39 AM
    Moderator
  • Thanks this helped wipe the phone and install afresh however i guess i will take the phone to a technician to have the button repaired.

    Meshack

    Wednesday, December 10, 2014 8:16 AM