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Incoming calls route to user extension RRS feed

  • Question

  • Is there  a way to configure Lync to route an incoming call to user extension?  For example, the caller will hear a greeting and an option to dial an extension.  After the extension is dial, the call will be routed to a corresponding user.  Is this possible?  Or do I have to configure Exchange 2010 UM?  Thanks.

     

    Shawn

    Tuesday, October 25, 2011 12:25 AM

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