none
BGInfo x64 4.28 - Randomly Displaying Black Background RRS feed

  • Question

  • We're encountering black background issues with BGInfo x64 4.28 running on Windows 10 1809. Instead of taking the user's background and displaying the info, we're occasionally seeing a black background instead. Any ideas why this would be happening?

    Tuesday, November 19, 2019 2:07 PM

All replies

  • Can you please provide a screenshot of the problem??

    There are some options in the BackGround button that may give you that results..

    By example,if the wallpaper bitmap is on a network share and temporarily the share or the file is not available you will get a black background..

    Can you save a procmon trace while reproducing the problem?
    It would help understanding why..

    HTH
    -mario

    Tuesday, November 19, 2019 7:05 PM