Error Message on Event ID: 36874 (VDI CLient machine) RRS feed

  • Question

  • Hi Experts!

    Can someone give us how we can resolved this error below. Please advise what are the solution to prevent this  "Event ID 36874" ? . What is the default set up in registry both client and server. 

    “An TLS 1.1 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.”

    Causes : ID 36874

    • Error message could occur when the client application, such as a web browser is using a version of the SSL protocol not supported on the server, causing the connection cannot be made.
    • if a client which only supports SSL2.0 tries to connect your server, because the server doesn't support SSL2.0, connection fails. Then this error will be logged.
    • The error message is expected when a client is using unaccepted cipher bits, or  some crypto protocols has been disabled/unsupported on your server and a client is asking to use one of them.

    Is it okay to suggest the below instruction to resolved the issues ? :

    • Create the necessary subkeys for TLS 1.1 and 1.2; create the DisabledByDefault DWORD values and set it to 0 in the following locations:

    For TLS 1.1

    Registry location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client DWORD name: DisabledByDefault DWORD value: 0

    For TLS 1.2

    Registry location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client  DWORD name: DisabledByDefault DWORD value: 0

    Homer Sibayan

    • Edited by Remoh_10 Friday, September 6, 2019 10:00 AM
    Friday, September 6, 2019 9:53 AM