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Unable to remove a member from protection group Error 197 RRS feed

  • Question

  • Hoping someone out there can help me but at the moment there is an issue with the backing up of a particular share on a file server. Everything else is working fine (including the backing up of other shares on the same server).

    I try to remove it (in the hope of removing and then adding again) but it always fails with the errors:
    "Removing \\server\sharefolder failed: Error 197:

    In the alerts i get the following

    Make sure that volume \\?\Volume{ee897996-f679-4bd1-ae00-a5f30c32b584}\ can be accessed, and then click the recommended action link below.
    If a new volume \\?\Volume{ee897996-f679-4bd1-ae00-a5f30c32b584}\ was created to replace a previously protected volume with the same name, and you want to protect the new volume, you must remove the original volume from its protection group, and then add the new volume to the protection group.

    For whatever reason I am just unable to remove this share. Would love any advice on this.




    • Edited by MCH IT Monday, March 23, 2015 11:48 PM
    Monday, March 23, 2015 11:46 PM

All replies

  • Ok, ive narrowed down the issue.

    Its due to a recovery of one of the VHDs (J drive in particular). The old volume guid its searching for is \\?\Volume{ee897996-f679-4bd1-ae00-a5f30c32b584}\ and the new volume guid of the same VHD is \\?\volume{c203d63d-470b-4ccc-a9fe-158d9e5e492a}\. 

    According to this thread https://social.technet.microsoft.com/Forums/en-US/24eb777d-5802-42c1-a751-2b0c02816a2f/dpm-cannot-connect-to-drive-after-partition-resizing-changed-the-guid?forum=dpmfilebackup I should have been able to rename the GUID via registry HKLM\System\MountedDevices but unfortunately the format is not in the same vein as the example.

    What I was expecting to see was https://morgansimonsen.files.wordpress.com/2010/11/012609_2007_displayingt4_thumb.png

    But what I see is http://s2.postimg.org/6lvhl9n61/mountedvols.jpg

    Any help on how to change my GUID of the J: to the original GUID (or how to redirect DPM to point to the new GUID) would be much appreciated.

    Tuesday, March 24, 2015 9:29 PM