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Cisco PEAP installation Error in Windows 7 RRS feed

  • Question

  • Dear Support,

    we have windows 7 operating system.

    when we are installing  Cisco PEAP software its give error of unable to install because a new version of this product is already install.

    After google help we have find IIS6 issue in control panel-.program & features and i have checked II6 option in turn windows features ON or OFF but we get problem is remain same.

    Please guide me how i can resolve this issue.

    Your quick response will be appreciable.

    Thanks & Best Regards

    Deepak Chaturvedi



    Thursday, May 7, 2015 5:36 AM

Answers

  • Hi Deepak,

    From your information, please confirm if you have installed another version of this product.

    Control Panel(Large icons)\Programs and Features

    Here you could see if any related product is installed.

    If there is no, located to this registry path:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

    Find if any other version of it.

    Meanwhile, it's suggested you contact Cisco support to ask for help. Since we don't know its product well.


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    • Proposed as answer by Karen Hu Wednesday, May 27, 2015 9:20 AM
    • Marked as answer by Michael_LS Friday, May 29, 2015 2:35 AM
    Friday, May 8, 2015 1:46 AM