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ID 32003 Details: Internal error code: 0x80990E14 RRS feed

  • Question

  • Hello,

    I received this message when I tried to restore an item on my sharepoint site. I have previously been able to restore file just fine so I'm sure the environment is setup correctly. I'm running DPM 2007 with version 2.0.8861.0

    ID 32003 Details: Internal error code: 0x80990E14)
    1) Check to see that the recovery farm is online and running.
    2) Check to see that the WSSCmdletWrapper DCOM component is configured correctly on the front-end Web server hosting the recovery farm.
     For more information, see the DPM 2007 Operations Guide.
    3) Check that all features, Web templates, and language packs present on the protected farm are also present on the specified recovery farm.
    4) It is possible that the item you want to recover is not present in this version of the content database. Use a different recovery point for recovery.
    5) Run ConfigureSharePoint.exe on the recovery farm server and modify the TEMP variable to point to a location that has sufficient space to recover the selected item.

    Friday, December 3, 2010 6:52 PM

All replies

  • Hi

    If you run an command prompt as an administrator and type vssadmin list writers do you see the VSS for SharePoint? Try to re-initzialie the SharePioint VSS by using the ConfigureSharePonint -EnableSharePointProtection CMDLET

     

    BR

    Robert Hedblom



    Check out my DPM blog @ http://robertanddpm.blogspot.com

    Tuesday, December 7, 2010 10:00 AM
    Moderator
  • Hi Robert,

    I do see it registered in there and I don't see any related events in eventvwr.

    I see the following in their logs though:

    WssCmdletsWrapperCurr.errlog ---->

    02C4 0B24 12/07 20:48:25.385 38 WssExportHelper.cs(387)   The specified Folder Url [http://sharepointdr/sites/test/] is absent in the database
    02C4 0B24 12/07 20:48:25.400 38 WSSCmdlets.cs(648)   Caught Exception while trying to export Url [http://sharepoint/sites/test/default.aspx] to File [C:\SRF\DPM_53698ed3_3576_4b2b_9314_05df7eb97a7e\DPM_53698ed3_3576_4b2b_9314_05df7eb97a7e.cmp].
    02C4 0B24 12/07 20:48:25.400 38 WSSCmdlets.cs(1200)   --------------------------------------------------
    02C4 0B24 12/07 20:48:25.400 38 WSSCmdlets.cs(1201)   Exception Message   =
    02C4 0B24 12/07 20:48:25.400 38 WSSCmdlets.cs(1201)   Source Url is Absent
    02C4 0B24 12/07 20:48:25.416 38 WSSCmdlets.cs(1202)   Exception Stack     =
    02C4 0B24 12/07 20:48:25.416 38 WSSCmdlets.cs(1202)      at WSSCmdlets.CWssExportHelper.AddExportObjectsForListItem(SPExportSettings spExportSettings, String sourceUrl)
    02C4 0B24 12/07 20:48:25.416 38 WSSCmdlets.cs(1202)      at WSSCmdlets.CWssExportHelper.SpecifyExportObjectsIfRequired(SPExportSettings spExportSettings, String sourceUrl, ComponentTypeType roType)
    02C4 0B24 12/07 20:48:25.416 38 WSSCmdlets.cs(1202)      at WSSCmdlets.CWssExportHelper.GetExportSettings(String sourceUrl, String exportPath, String exportFileName, ComponentTypeType roType)
    02C4 0B24 12/07 20:48:25.416 38 WSSCmdlets.cs(1202)      at WSSCmdlets.CWssExportHelper.ExportUrlDelegate()
    02C4 0B24 12/07 20:48:25.416 38 WSSCmdlets.cs(1202)      at Microsoft.SharePoint.SPSecurity.CodeToRunElevatedWrapper(Object state)
    02C4 0B24 12/07 20:48:25.416 38 WSSCmdlets.cs(1202)      at Microsoft.SharePoint.SPSecurity.<>c__DisplayClass4.<RunWithElevatedPrivileges>b__2()
    02C4 0B24 12/07 20:48:25.416 38 WSSCmdlets.cs(1202)      at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)
    02C4 0B24 12/07 20:48:25.416 38 WSSCmdlets.cs(1202)      at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(WaitCallback secureCode, Object param)
    02C4 0B24 12/07 20:48:25.416 38 WSSCmdlets.cs(1202)      at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(CodeToRunElevated secureCode)
    02C4 0B24 12/07 20:48:25.416 38 WSSCmdlets.cs(1202)      at WSSCmdlets.CWSSCmdlets.ExportUrl(String sourceUrl, String exportPath, String exportFileName, String roType)
    02C4 0B24 12/07 20:48:25.416 38 WSSCmdlets.cs(1203)   Inner Exception     =
    02C4 0B24 12/07 20:48:25.416 38 WSSCmdlets.cs(1204)   Exception String    =
    02C4 0B24 12/07 20:48:25.416 38 WSSCmdlets.cs(1204)   WSSCmdlets.SourceUrlAbsentException: Source Url is Absent
    02C4 0B24 12/07 20:48:25.416 38 WSSCmdlets.cs(1204)      at WSSCmdlets.CWssExportHelper.AddExportObjectsForListItem(SPExportSettings spExportSettings, String sourceUrl)
    02C4 0B24 12/07 20:48:25.416 38 WSSCmdlets.cs(1204)      at WSSCmdlets.CWssExportHelper.SpecifyExportObjectsIfRequired(SPExportSettings spExportSettings, String sourceUrl, ComponentTypeType roType)
    02C4 0B24 12/07 20:48:25.416 38 WSSCmdlets.cs(1204)      at WSSCmdlets.CWssExportHelper.GetExportSettings(String sourceUrl, String exportPath, String exportFileName, ComponentTypeType roType)
    02C4 0B24 12/07 20:48:25.416 38 WSSCmdlets.cs(1204)      at WSSCmdlets.CWssExportHelper.ExportUrlDelegate()
    02C4 0B24 12/07 20:48:25.416 38 WSSCmdlets.cs(1204)      at Microsoft.SharePoint.SPSecurity.CodeToRunElevatedWrapper(Object state)
    02C4 0B24 12/07 20:48:25.416 38 WSSCmdlets.cs(1204)      at Microsoft.SharePoint.SPSecurity.<>c__DisplayClass4.<RunWithElevatedPrivileges>b__2()
    02C4 0B24 12/07 20:48:25.416 38 WSSCmdlets.cs(1204)      at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)
    02C4 0B24 12/07 20:48:25.416 38 WSSCmdlets.cs(1204)      at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(WaitCallback secureCode, Object param)
    02C4 0B24 12/07 20:48:25.416 38 WSSCmdlets.cs(1204)      at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(CodeToRunElevated secureCode)
    02C4 0B24 12/07 20:48:25.416 38 WSSCmdlets.cs(1204)      at WSSCmdlets.CWSSCmdlets.ExportUrl(String sourceUrl, String exportPath, String exportFileName, String roType)
    02C4 0B24 12/07 20:48:25.416 38 WSSCmdlets.cs(1205)   --------------------------------------------------
    02C4 0B24 12/07 20:48:25.478 39 wsscmdletswrapper.cpp(479) [000000000030EE  Failed: F: lVal : m_pIWSSCmdlets->ExportUrl(exportUrl, exportFilePath, exportFileName, roType): 0x80990e14

    DPMRACurr.errlog -->

    0884 09DC 12/07 20:04:20.145 67 mountpointutil.cpp(126)  |TaskID=2E58A9A8-0AC4-479F-9060-E512B45A4252 FindFirstVolumeMountPoint failed for [\\?\Volume{492c6bf4-154c-11df-9b4d-806e6f6e6963}\] hr [0x80070012]
    0884 0D14 12/07 20:04:20.254 67 mountpointutil.cpp(126)  |TaskID=2E58A9A8-0AC4-479F-9060-E512B45A4252 FindFirstVolumeMountPoint failed for [\\?\Volume{492c6bf4-154c-11df-9b4d-806e6f6e6963}\] hr [0x80070012]
    0884 0D14 12/07 20:04:20.270 67 mountpointutil.cpp(126)  |TaskID=2E58A9A8-0AC4-479F-9060-E512B45A4252 FindFirstVolumeMountPoint failed for [\\?\Volume{492c6bf4-154c-11df-9b4d-806e6f6e6963}\] hr [0x80070012]
    0884 09DC 12/07 20:04:20.536 26 agentutils.cpp(1766)  |TaskID=2E58A9A8-0AC4-479F-9060-E512B45A4252 Failed: Could not get the value of registry key name CopyBackupEnabled under HKEY_LOCAL_MACHINE\Software\Microsoft\Microsoft Data Protection Manager\Agent\2.0 , hr = 80070002: 0x80070002
    0884 0D14 12/07 20:04:23.708 22 fsutils.cpp(3624)  |TaskID=2E58A9A8-0AC4-479F-9060-E512B45A4252 Failed: G: lVal : HRESULT_FROM_WIN32(dwError): 0x80070002
    0884 0D14 12/07 20:04:23.708 22 fsutils.cpp(2111)  |TaskID=2E58A9A8-0AC4-479F-9060-E512B45A4252 Failed: Invalid filespec:Datasources\PSExchangeDatasourceConfig.xml: 0x80990a52
    0884 0D14 12/07 20:04:23.708 26 agentutils.cpp(1676)  |TaskID=2E58A9A8-0AC4-479F-9060-E512B45A4252 Failed: Could not get the value of registry key name SharePointSearchEnumerationEnabled under HKEY_LOCAL_MACHINE\Software\Microsoft\Microsoft Data Protection Manager\Agent\2.0 , hr = 80070002: 0x80070002
    0884 0D14 12/07 20:04:24.645 26 wmiqueryhelper.cpp(105) [000000000309EA |TaskID=2E58A9A8-0AC4-479F-9060-E512B45A4252 Failed: unable to connect to the wmi namespace: root\Microsoft\SqlServer\ComputerManagement10: 0x8004100e
    0884 0D14 12/07 20:04:24.661 22 fsutils.cpp(3624)  |TaskID=2E58A9A8-0AC4-479F-9060-E512B45A4252 Failed: G: lVal : HRESULT_FROM_WIN32(dwError): 0x80070002
    0884 0D14 12/07 20:04:24.661 22 fsutils.cpp(2111)  |TaskID=2E58A9A8-0AC4-479F-9060-E512B45A4252 Failed: Invalid filespec:Datasources\PSExchangeDatasourceConfig.xml: 0x80990a52
    0884 09DC 12/07 20:04:30.364 67 mountpointutil.cpp(126)  |TaskID=E6D8A11F-700A-4CD2-89A1-E38106157FDF FindFirstVolumeMountPoint failed for [\\?\Volume{492c6bf4-154c-11df-9b4d-806e6f6e6963}\] hr [0x80070012]
    0884 09DC 12/07 20:04:30.473 67 mountpointutil.cpp(126)  |TaskID=E6D8A11F-700A-4CD2-89A1-E38106157FDF FindFirstVolumeMountPoint failed for [\\?\Volume{492c6bf4-154c-11df-9b4d-806e6f6e6963}\] hr [0x80070012]
    0884 09DC 12/07 20:04:30.473 67 mountpointutil.cpp(126)  |TaskID=E6D8A11F-700A-4CD2-89A1-E38106157FDF FindFirstVolumeMountPoint failed for [\\?\Volume{492c6bf4-154c-11df-9b4d-806e6f6e6963}\] hr [0x80070012]
    0884 09DC 12/07 20:04:30.567 26 agentutils.cpp(1766)  |TaskID=E6D8A11F-700A-4CD2-89A1-E38106157FDF Failed: Could not get the value of registry key name CopyBackupEnabled under HKEY_LOCAL_MACHINE\Software\Microsoft\Microsoft Data Protection Manager\Agent\2.0 , hr = 80070002: 0x80070002
    0884 0D14 12/07 20:04:31.645 22 fsutils.cpp(3624)  |TaskID=E6D8A11F-700A-4CD2-89A1-E38106157FDF Failed: G: lVal : HRESULT_FROM_WIN32(dwError): 0x80070002
    0884 0D14 12/07 20:04:31.645 22 fsutils.cpp(2111)  |TaskID=E6D8A11F-700A-4CD2-89A1-E38106157FDF Failed: Invalid filespec:Datasources\PSExchangeDatasourceConfig.xml: 0x80990a52
    0884 0D14 12/07 20:04:31.645 26 agentutils.cpp(1676)  |TaskID=E6D8A11F-700A-4CD2-89A1-E38106157FDF Failed: Could not get the value of registry key name SharePointSearchEnumerationEnabled under HKEY_LOCAL_MACHINE\Software\Microsoft\Microsoft Data Protection Manager\Agent\2.0 , hr = 80070002: 0x80070002
    0884 0D14 12/07 20:04:31.708 26 wmiqueryhelper.cpp(105) [000000000309EA |TaskID=E6D8A11F-700A-4CD2-89A1-E38106157FDF Failed: unable to connect to the wmi namespace: root\Microsoft\SqlServer\ComputerManagement10: 0x8004100e
    0884 0D14 12/07 20:04:31.723 22 fsutils.cpp(3624)  |TaskID=E6D8A11F-700A-4CD2-89A1-E38106157FDF Failed: G: lVal : HRESULT_FROM_WIN32(dwError): 0x80070002
    0884 0D14 12/07 20:04:31.723 22 fsutils.cpp(2111)  |TaskID=E6D8A11F-700A-4CD2-89A1-E38106157FDF Failed: Invalid filespec:Datasources\PSExchangeDatasourceConfig.xml: 0x80990a52
    0884 09DC 12/07 20:04:35.192 67 mountpointutil.cpp(126)  |TaskID=91308D99-EF3C-4294-A419-DB7AC87EE5D0 FindFirstVolumeMountPoint failed for [\\?\Volume{492c6bf4-154c-11df-9b4d-806e6f6e6963}\] hr [0x80070012]
    0884 09DC 12/07 20:04:38.145 67 mountpointutil.cpp(126)  |TaskID=6AAC0F85-E5C2-4C6C-B2C5-2DE41BACAD47 FindFirstVolumeMountPoint failed for [\\?\Volume{492c6bf4-154c-11df-9b4d-806e6f6e6963}\] hr [0x80070012]
    0884 0750 12/07 20:30:01.903 05 genericstatus.cpp(1089) [00000000007B7A |TaskID=A8E268FC-9AEA-4318-BA87-D7735C35CE71 Failed: Unable to open the QFE registry key [Software\Microsoft\Updates\Windows Server 2003\SP3\VSS\KB940349]: 0x80070002
    0884 06B4 12/07 20:46:44.273 39 vadatasourcestate.cpp(651)  |TaskID=2A1DA22C-5214-44C0-8803-7279DB787086 GetModuleHandle failed for Library [WSSWriterHelperPlugin], Hr = [0x8007007e], will try LoadLibrary
    0884 0F98 12/07 20:47:46.884 24 cc_extcalls.cpp(517) [000000000087BD |TaskID=2A1DA22C-5214-44C0-8803-7279DB787086 DM: TempErr: err=0x40 read=1 write=0
    0884 06B4 12/07 20:48:19.822 22 fsutils.cpp(3624)  |TaskID=2A1DA22C-5214-44C0-8803-7279DB787086 Failed: G: lVal : HRESULT_FROM_WIN32(dwError): 0x80070002
    0884 06B4 12/07 20:48:25.510 39 wsswriterhelperplugin.cpp(1648) [000000000086F4 |TaskID=2A1DA22C-5214-44C0-8803-7279DB787086 Failed: F: lVal : m_spWSSCmdletsWrapper->ExportUrl(bstrUrl, bstrFilePath, bstrFileName, bstrRecoverableObjectType): 0x80990e14
    0884 06B4 12/07 20:48:25.510 39 wsswriterhelperplugin.cpp(1457) [000000000086F4 |TaskID=2A1DA22C-5214-44C0-8803-7279DB787086 Failed: F: lVal : hr: 0x80990e14
    0884 06B4 12/07 20:48:25.510 39 wsswriterhelperplugin.cpp(1465) [000000000086F4 |TaskID=2A1DA22C-5214-44C0-8803-7279DB787086 Deleting temporary Export Staging Directory C:\Sharepoint Recovery Folder\DPM_53698ed3_3576_4b2b_9314_05df7eb97a7e on Site Export failure
    0884 06B4 12/07 20:48:28.072 22 fsutils.cpp(3624)  |TaskID=2A1DA22C-5214-44C0-8803-7279DB787086 Failed: G: lVal : HRESULT_FROM_WIN32(dwError): 0x80070002
    0884 06B4 12/07 20:48:28.072 22 fsutils.cpp(3624)  |TaskID=2A1DA22C-5214-44C0-8803-7279DB787086 Failed: G: lVal : HRESULT_FROM_WIN32(dwError): 0x80070002
    0884 06B4 12/07 20:48:28.072 39 wsswriterhelperplugin.cpp(1318) [000000000086F4 |TaskID=2A1DA22C-5214-44C0-8803-7279DB787086 Failed: F: lVal : PerformExportOperation(pWSSPostRestoreOpParams): 0x80990e14
    0884 06B4 12/07 20:48:28.072 39 postrestoreopsubtask.cpp(95) [00000000036769 |TaskID=2A1DA22C-5214-44C0-8803-7279DB787086 Failed: F: lVal : pWriterHelper->DoPostRestoreOpProcessing( pPostRestoreOpCommand->m_pAppSpecificPostRestoreOpParams): 0x80990e14
    0884 06B4 12/07 20:48:28.088 39 singlestatesubtask.cpp(267) [00000000036769 |TaskID=2A1DA22C-5214-44C0-8803-7279DB787086 Failed: F: lVal : hr: 0x80990e14
    0884 06B4 12/07 20:48:28.088 05 fsmstate.cpp(167) [000000000364F9 |TaskID=2A1DA22C-5214-44C0-8803-7279DB787086 Failed: F: lVal : pTransition->Execute(pEv

    Tuesday, December 7, 2010 8:57 PM
  • Can anyone from MS offer me answer to this question or give me a hint on where to find the problem?
    Thursday, December 9, 2010 4:51 PM
  • Master Yoyo,

    I think the answer to your problem may be in the first part of the above .errlog:

    02C4 0B24 12/07 20:48:25.385 38 WssExportHelper.cs(387)   The specified Folder Url [http://sharepointdr/sites/test/] is absent in the database
    02C4 0B24 12/07 20:48:25.400 38 WSSCmdlets.cs(648)   Caught Exception while trying to export Url [http://sharepoint/sites/test/default.aspx] to File [C:\SRF\DPM_53698ed3_3576_4b2b_9314_05df7eb97a7e\DPM_53698ed3_3576_4b2b_9314_05df7eb97a7e.cmp].

    Is it possible that the website highlighted above does not exist in the production farm?

    Make sure that the above mentioned webapplication lives in the production farm before the restore is attempted.

    Also is the .cmp file ever getting onto the production farm temporary file location or is it failing before the file arrives?


    Walt W [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.
    Monday, December 27, 2010 8:13 PM
    Moderator
  • Hey,

    I am experiencing the same issue.

    To brand new moss servers, to be used for testing SharePoint restores. One is a recovery farm and the other production farm. DPM has been setup correctly with commands configuresharepoint.exe etc.. Has been tested with a full farm restore, which is working fine. Only issue is we are not able to restore a file level. Able to restore Folders, but content is missing. Trying to figure out the URL is absent in the database.. not sure if anyone has a solution. We see the CMP files copied over ok, just seems that it cannot extract the relevant files.

     Moss 2007, DPM 2010

    Here is part of the log.

    Triggering Export of ListItem = http://SPRestore-01/Shared Documents/MOSSBackup.bat.txt
    12A0 12AC 05/26 14:35:30.356 31 WssExportHelper.cs(468)   NORMAL The specified Folder Url http://SPRestore-01/SharedDocuments/ is present in the database
    12A0 12AC 05/26 14:35:31.075 31 WssExportHelper.cs(515)   WARNING The specified File or ListItem Url [http://SPRestore-01/Shared Documents/MOSSBackup.bat.txt] is absent in the database
    12A0 12AC 05/26 14:35:31.075 31 WSSCmdlets.cs(450)   WARNING Caught Exception while trying to export Url [http://MOSS01/Shared Documents/MOSSBackup.bat.txt] to File [D:\REST\DPM_b5d97505_4307_4a91_9d54_b5b7bfc1b444\DPM_b5d97505_4307_4a91_9d54_b5b7bfc1b444.cmp].
    12A0 12AC 05/26 14:35:31.075 31 WSSCmdlets.cs(1281)   WARNING --------------------------------------------------
    12A0 12AC 05/26 14:35:31.075 31 WSSCmdlets.cs(1282)   WARNING Exception Message   =
    12A0 12AC 05/26 14:35:31.075 31 WSSCmdlets.cs(1282)   WARNING Source Url is Absent

    Many Thanks.

    Thursday, May 26, 2011 3:07 PM