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blue screen on brand new win7 ultimate 64bit. RRS feed

  • Question

  • Hey,

    I only did a full format of my computer two weeks ago and installed win7. I used to use vista ultimate 64 and have never got a blue screen on this computer before.

    I play poker professionally online and the blue screen that happened today cost me a bit of money to be honest but anyway, I have no idea how to run the repost i see in the other threads so i have upload the dump file in the hope someone can figure this out.

    I really need this fixed, I can't go through another format. i have to many things to backup and reinstall it would take me at least 2 days plus i'd like to know that the problem was fixed rather than going through the format and then getting the blue screen again.

    Many thanks for your help

    dump:

    http://www.mediafire.com/?89g709x8ggdb9az

    Saturday, February 5, 2011 5:41 AM

Answers

  • No it wasn't. and i just got another blue screen so I just totally removed the program.. its not worth the hassle of getting any more blue screens
    • Proposed as answer by Niki Han Tuesday, February 8, 2011 5:38 AM
    • Marked as answer by Vivian Xing Tuesday, February 15, 2011 1:52 AM
    Sunday, February 6, 2011 7:09 PM
  •  you can contact the support of the tool. maybe they create a fix.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Vivian Xing Tuesday, February 15, 2011 1:52 AM
    Sunday, February 6, 2011 8:02 PM

All replies

  • Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION

    This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

    http://msdn.microsoft.com/en-us/library/ff558949%28VS.85%29.aspx

    Cause

    This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.


    STACK_TEXT: 
    nt!IofCallDriver+0x50
    keyscrambler +0x1f55a
    nt!IopXxxControlFile+0x607
    nt!NtDeviceIoControlFile+0x56
    nt!KiSystemServiceCopyEnd+0x13

        Image path: \SystemRoot\System32\drivers\keyscrambler.sys
        Image name: keyscrambler.sys
        Timestamp:        Thu Feb 11 16:04:33 2010

    Update this driver, please.

    André


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Andre.Ziegler Saturday, February 5, 2011 8:12 PM
    Saturday, February 5, 2011 2:03 PM
  • I reinstalled it to the lastest version, is there anything i can do or check to make sure the problem is sorted now?

    Thanks again

    Saturday, February 5, 2011 4:42 PM
  • Is the driver updated? if yes, it should be fixed.
    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Saturday, February 5, 2011 8:12 PM
  • Is the driver updated? if yes, it should be fixed.
    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/


    I dont actually know,, how do i find out?

     

    Thanks

    Sunday, February 6, 2011 2:31 PM
  • Go to the system32\drivers folder, make a right on the driver and check if the file has a different file version/date

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Sunday, February 6, 2011 2:57 PM
  • No it wasn't. and i just got another blue screen so I just totally removed the program.. its not worth the hassle of getting any more blue screens
    • Proposed as answer by Niki Han Tuesday, February 8, 2011 5:38 AM
    • Marked as answer by Vivian Xing Tuesday, February 15, 2011 1:52 AM
    Sunday, February 6, 2011 7:09 PM
  •  you can contact the support of the tool. maybe they create a fix.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Vivian Xing Tuesday, February 15, 2011 1:52 AM
    Sunday, February 6, 2011 8:02 PM