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I have a laptop win7 32 bit and has crashed RRS feed

  • Question

  • I get onlysome of the drivers to load. and thenjust sits there
    Monday, November 14, 2016 3:03 AM

All replies

  • Does it display any error message?

    Have you tried install drivers manually from their manufacturer's website?

    Have you tried updating your Windows?

    Monday, November 14, 2016 3:16 PM
  • Hi,

    I want to confirm that what type of your laptop?

    I noticed that you have got only some of the drivers to load, have you tried to download the latest driver from manufacturer’s website?

    In addition, you could also refer to this article and check if it helps.

    How to Find Out Why Your Windows PC Crashed or Froze

    http://www.howtogeek.com/222730/how-to-find-out-why-your-windows-pc-crashed-or-froze/

    Please Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Tony_Tao Friday, November 25, 2016 8:21 AM
    Tuesday, November 15, 2016 8:58 AM