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Avaya - Lync Presence integration RRS feed

  • Question

  • Hello,

    I have the following scenario:

    - 1000 employees

    - 200 are enabled for Enterprise voice via SIP trunk to Avaya Session Manager (Version 6)

    - 50 are enabled for RCC via Avaya Enablement Server (AES)

    - 750 employees have Avaya IP phones and no Lync client at all

    The user are asking for transparency whether a certain contact who´s not on their infrastructure is in a call or not. So I am looking for a way to synchronize presence information between the Avaya and Lync. From my opinion, this could work with a specific form of federation. Maybe the XMPP gateway?

    Thanks,

    Yannick

    Wednesday, March 9, 2011 1:54 PM

Answers

  • Dear Yannick,

     

    Those 750 users which use Avaya phone only can not sync presence with who use Lync client.

    If you assume your lync is a PBX , Avaya is another one, they can not sync with each other.

    But some phones installed special firmware and they can support this function.

     

    Here’s a list that all of the available Lync IP phones .

    http://blogs.technet.com/b/ucedsg/archive/2010/12/07/what-are-all-of-the-lync-ip-phones-available-to-me.aspx

     

    Best Regards!


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Ben-Shun Zhu Friday, March 11, 2011 8:43 AM
    Thursday, March 10, 2011 6:44 AM
  • One option would be to look at the Avaya Intelligent Presence Server (IPS) this allows aggregation of presence from mulitple sources. I have not looked at it for a couple of years but if you check with your Avaya account manager I'm sure he can update you on the latest support.
    Chris Clark - | MCTS:OCS & UC Voice Specialization | MCSE | MCSA | CCNA http://www.unitycomms.com
    • Marked as answer by Ben-Shun Zhu Friday, March 11, 2011 8:43 AM
    Thursday, March 10, 2011 9:28 AM

All replies

  • Dear Yannick,

     

    Those 750 users which use Avaya phone only can not sync presence with who use Lync client.

    If you assume your lync is a PBX , Avaya is another one, they can not sync with each other.

    But some phones installed special firmware and they can support this function.

     

    Here’s a list that all of the available Lync IP phones .

    http://blogs.technet.com/b/ucedsg/archive/2010/12/07/what-are-all-of-the-lync-ip-phones-available-to-me.aspx

     

    Best Regards!


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Ben-Shun Zhu Friday, March 11, 2011 8:43 AM
    Thursday, March 10, 2011 6:44 AM
  • One option would be to look at the Avaya Intelligent Presence Server (IPS) this allows aggregation of presence from mulitple sources. I have not looked at it for a couple of years but if you check with your Avaya account manager I'm sure he can update you on the latest support.
    Chris Clark - | MCTS:OCS & UC Voice Specialization | MCSE | MCSA | CCNA http://www.unitycomms.com
    • Marked as answer by Ben-Shun Zhu Friday, March 11, 2011 8:43 AM
    Thursday, March 10, 2011 9:28 AM
  • Check out Avaya ACE.  I just started looking at it,it does appear to have the ability to integrate Avaya Aura and Lync clients.  This is without hardware*

    http://www.avaya.com/usa/product/avaya-agile-communication-environment

    Enjoy.

    Monday, June 18, 2012 5:28 PM