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Install/uninstall sessmgr service - FAILED RRS feed

  • Question

  • Hi all,

     I would like to ask. I have a problem with sessmgr service. When I wanted to connect to a PC from the another PC,  I got this error message "A program could not start. Please try again. " So I decided to reinstall sessmgr service. I ran sessmgr -service and then a looked into setup.log and I found this :

     

    ********* Install/uninstall sessmgr service *********
    Installing sessmgr service
    UninstallBeforeInstall exists, cleanup previous uninstall
    Delete pending table return 5
    TSHelpAssistantInitializeEncryptionLib return 5
    sessmgr setup can't continue

    *** Finish Setup with Status 0x80070005 ***

     

    I tried to serach an information about this issue trhrough the google and many forums but I didn't find any solution what would work. I'm desperate :( My operating system is Windows XP Profesional Service Pack 3.

    Thanks a lot in advance for your response.

    Friday, June 10, 2011 7:56 AM

All replies

  • Which security option do you mean?
    Wednesday, October 12, 2011 8:06 AM
  • Martin - when you say you want to connect from one pc to other, are you trying to take a rmote desktop of other PC ? Are you accessing a shared drive ?? what is it ?
    Regards, h9ck3r.
    Wednesday, October 12, 2011 9:32 AM
  • Hi,

    When I am trying to connect to other PC via Offer Remote assistance.

    Wednesday, October 12, 2011 1:27 PM
  • From the error log i see that you have a pending reboot. Once rebooted you can install/uninstalll the sessmgr service.
    Regards, h9ck3r.
    Wednesday, October 12, 2011 1:53 PM
  • Restart hasn't solved it. :(
    Thursday, October 13, 2011 6:26 AM
  • okay is this the first time that you tried remote assistance?? was it working earlier ???
    Regards, h9ck3r.
    Thursday, October 13, 2011 7:14 AM
  • I have 25 PCs connected to AD domain. After reinstalling OS two of them, Remote assistance stopped working on these PCs. Rest of the computers work without problem.

    Thursday, October 13, 2011 9:05 AM
  • Please go through the links and check if you have missed out any steps:

    Enable remote assistance : http://support.microsoft.com/kb/305608

    Step by Step guide : http://technet.microsoft.com/en-us/library/bb457004.aspx


    Regards, h9ck3r.
    Thursday, October 13, 2011 3:44 PM
  • I didn't miss any steps. I realy don't know what cause this.

     

    ********* Install/uninstall sessmgr service *********
    Installing sessmgr service
    UninstallBeforeInstall exists, cleanup previous uninstall
    Delete pending table return 5
    TSHelpAssistantInitializeEncryptionLib return 5
    sessmgr setup can't continue

    *** Finish Setup with Status 0x80070005 ***

    I'm desperate.

     

     

     

    Friday, October 14, 2011 6:47 AM
  • Can you post the screenshot of the error message that comes up when you try to do a remote assistance ??
    Regards, h9ck3r.
    Friday, October 14, 2011 7:38 AM
  • Did anyone get any further with this?  I'm getting a similar error:

    ********* Install/uninstall sessmgr service *********
    Installing sessmgr service
    UninstallBeforeInstall exists, cleanup previous uninstall
    Delete pending table return 2
    TSHelpAssistantInitializeEncryptionLib return 5
    sessmgr setup can't continue


    *** Finish Setup with Status 0x80070005 ***

    Tuesday, February 14, 2012 6:30 PM