Hi Belén,
From what I know there is no possibility to do this directly in the console. Still they are a couple of workarounds.
1. Do it with PowerShell:
Get-FileAttachments.ps1 – Retrieve file attachments from Service Manager
http://blogs.litware.se/?p=1369
You most probably have found this one already.
2. Download them over the SSP:
Direct download file attachments from the SCSM self-service portal!
http://www.systemcentercentral.com/direct-download-file-attachments-from-the-scsm-self-service-portal/
3. Use Orchestrator in conjunction with the PS script from 1.
Get-FileAttachments – Download attached files from Service Manager
http://contoso.se/blog/?p=3227
Retrieving Service Request attachments with Orchestrator
http://overcast.fehse.ca/2013/06/extracting-service-manager-attachments/
Hope this helps. Regards,
Stoyan (Please take a moment to "Vote as Helpful" and/or "Mark as Answer" where applicable. This helps the community, keeps the forums tidy, and recognizes useful contributions. Thanks!)
