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windows 7 home premuim 64 bit keeps bluscreening

Question
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hi i just reformatted my computer from vista ultimate to windows 7 and i keep getting bluescreens!
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System Information
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Time of this report: 12/25/2010, 22:02:35
Machine name: OWNER-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: P5QL PRO
BIOS: BIOS Date: 08/20/08 15:37:32 Ver: 08.00.14
Processor: Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz (4 CPUs), ~2.7GHz
Memory: 4096MB RAM
Available OS Memory: 4096MB RAM
Page File: 1307MB used, 6880MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
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DxDiag Notes
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Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.
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DirectX Debug Levels
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Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
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Display Devices
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Card name: NVIDIA GeForce 9600 GT
Manufacturer: NVIDIA
Chip type: GeForce 9600 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0622&SUBSYS_82881043&REV_A1
Display Memory: 2287 MB
Dedicated Memory: 495 MB
Shared Memory: 1791 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: SyncMaster
Monitor Id: SAM049B
Native Mode: 1920 x 1080(p) (59.934Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.6099 (English)
Driver Version: 8.17.12.6099
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/17/2010 02:55:00, 12788840 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-4562-11CF-2064-84A21FC2C535}
Vendor ID: 0x10DE
Device ID: 0x0622
SubSys ID: 0x82881043
Revision ID: 0x00A1
Driver Strong Name: oem2.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section004:8.17.12.6099:pci\ven_10de&dev_0622
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
-------------cant attatch dump files so i will just post them here
Dump File Crash Time Bug Check String Bug Check Code Parameter 1 Parameter 2 Parameter 3 Parameter 4 Caused By Driver Caused By Address File Description Product Name Company File Version Processor Computer Name Full Path Processors Count Major Version Minor Version Dump File Size 122510-22916-01.dmp 25/12/2010 9:19:29 PM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e ffffffff`c0000005 fffff880`03c20ff0 fffff880`04035658 fffff880`04034eb0 dxgmms1.sys dxgmms1.sys+20d4b x64 C:\Windows\Minidump\122510-22916-01.dmp 4 15 7600 291,840 122510-35225-01.dmp 25/12/2010 9:42:12 PM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e ffffffff`c0000005 fffff880`04363ff0 fffff880`03c42658 fffff880`03c41eb0 dxgmms1.sys dxgmms1.sys+20d4b x64 C:\Windows\Minidump\122510-35225-01.dmp 4 15 7600 291,584 122510-35583-01.dmp 25/12/2010 9:09:05 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff800`02bc5826 fffff880`0823c070 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+71f00 NT Kernel & System Microsoft® Windows® Operati 122510-22916-01.dmp
Filename Address In Stack From Address To Address Size Time Stamp Time String Product Name File Description File Version Company Full Path dxgmms1.sys dxgmms1.sys+20d4b fffff880`03c00000 fffff880`03c46000 0x00046000 0x4a5bc578 14/7/2009 7:38:32 AM ntoskrnl.exe ntoskrnl.exe+bd793 fffff800`02806000 fffff800`02de3000 0x005dd000 0x4a5bc600 14/7/2009 7:40:48 AM Microsoft® Windows® Operating System NT Kernel & System 6.1.7600.16617 (win7_gdr.100618-1621) Microsoft Corporation C:\Windows\system32\ntoskrnl.exe 122510-35225-01.dmp
Filename Address In Stack From Address To Address Size Time Stamp Time String Product Name File Description File Version Company Full Path dxgmms1.sys dxgmms1.sys+20d4b fffff880`04343000 fffff880`04389000 0x00046000 0x4a5bc578 14/7/2009 7:38:32 AM 122510-35583-01.dmp
Filename Address In Stack From Address To Address Size Time Stamp Time String Product Name File Description File Version Company Full Path ntoskrnl.exe ntoskrnl.exe+71469 fffff800`0285b000 fffff800`02e38000 0x005dd000 0x4a5bc600 14/7/2009 7:40:48 AM Microsoft® Windows® Operating System NT Kernel & System 6.1.7600.16617 (win7_gdr.100618-1621) Microsoft Corporation C:\Windows\system32\ntoskrnl.exe additional information will be provided on request
Saturday, December 25, 2010 2:17 PM
Answers
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STACK_TEXT:
dxgmms 1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+0xa0
dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0xe1b
dxgmms1!VidSchiSubmitRenderCommand+0x241
dxgmms1!VidSchiSubmitQueueCommand+0x50
dxgmms1!VidSchiWorkerThread+0xd6
nt!PspSystemThreadStartup+0x5a
nt!KxStartSystemThread+0x16Install all updates, you're using the RTM:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Also update your old BIOS:BiosVersion = 0502
BiosReleaseDate = 08/20/2008
BaseBoardManufacturer = ASUSTeK Computer INC.
BaseBoardProduct = P5QL PRO
BaseBoardVersion = Rev 1.xxand try different (older) graphic drivers. Your 9600 is a bit old, so try 19x.xx drivers.
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/- Marked as answer by Juke Chou Friday, December 31, 2010 7:53 AM
Saturday, December 25, 2010 8:46 PM -
A simple solution would be to update all drivers and remove any recently installed programs
Professional In Computing - Please Contact for Help.- Marked as answer by Juke Chou Friday, December 31, 2010 7:53 AM
Monday, December 27, 2010 12:09 AM -
dont worry i sent the computer to a shop and they found out that one of my ram sticks is unstable the problem now is finding a a grade ddr2 ram and spending the money to buy it
- Proposed as answer by Andre.Ziegler Sunday, January 2, 2011 1:37 PM
- Marked as answer by Juke Chou Friday, January 7, 2011 2:47 AM
Sunday, January 2, 2011 7:14 AM
All replies
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A bugcheck (BSOD) is a mechanism to protect your PC from damage.
To see the cause I have to take a look at the dumps with the Debugging Tools for Windows.
Please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your public Skydrive [1] folder and post a link here.
André
[1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/Saturday, December 25, 2010 2:25 PM -
http://www.mediafire.com/?4iyecl5yjfc8tle
there you go
Saturday, December 25, 2010 4:56 PM -
also the computer keeps crashing in GTA IV only and only once has it crashed normally without any stress on the computer
after stress testing my processor no bluescreen
after stress testing the graphics card to 100 degrees Celsius no blue screen
after running these 2 and a few other games still no bluescreen
after running memtest 2 times 0 errors found
BUT after running GTAIV for 2 minutes bluescreen!
it could be an isolated case of SecuROM facking around with windows 7
or it could be my hardrive cause i havent tested it yet
Saturday, December 25, 2010 6:40 PM -
STACK_TEXT:
dxgmms 1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+0xa0
dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0xe1b
dxgmms1!VidSchiSubmitRenderCommand+0x241
dxgmms1!VidSchiSubmitQueueCommand+0x50
dxgmms1!VidSchiWorkerThread+0xd6
nt!PspSystemThreadStartup+0x5a
nt!KxStartSystemThread+0x16Install all updates, you're using the RTM:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Also update your old BIOS:BiosVersion = 0502
BiosReleaseDate = 08/20/2008
BaseBoardManufacturer = ASUSTeK Computer INC.
BaseBoardProduct = P5QL PRO
BaseBoardVersion = Rev 1.xxand try different (older) graphic drivers. Your 9600 is a bit old, so try 19x.xx drivers.
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/- Marked as answer by Juke Chou Friday, December 31, 2010 7:53 AM
Saturday, December 25, 2010 8:46 PM -
Thanks i will reply on the results as soon as i finish themSunday, December 26, 2010 2:35 AM
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Bios update and graphics downgrade did not work it crashed 1 time after bios update 1 time when deleting graphics driver and again after reinstalling the downgraded driver here is another 2 dump files for you to check and it crashed 1 time without even bluescreening everything just stopped and it restarted just like that
http://www.mediafire.com/?fqhiz4bdbf04yfy
Sunday, December 26, 2010 4:44 AM -
IRQL_GT_ZERO_AT_SYSTEM_SERVICE (4a)
Returning to usermode from a system call at an IRQL > PASSIVE_LEVEL.
Arguments:
Arg1: 0000000073942dd9, Address of system function (system call routine)
Arg2: 0000000000000002, Current IRQL
Arg3: 0000000000000000, 0
Arg4: fffff88009b3ac60, 0
Debugging Details:
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PROCESS_NAME: GTAIV.exebut I can't see the cause from the minidump.
Configure your Windows to create a kernel dump [1] and upload the zipped dump (C:\Windows\memory.dmp) to your SkyDrive [2] and post a link here if your PC crashes again.
André
[1] http://www.brighthub.com/computing/windows-platform/articles/81867.aspx
[2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/Sunday, December 26, 2010 2:55 PM -
A simple solution would be to update all drivers and remove any recently installed programs
Professional In Computing - Please Contact for Help.- Marked as answer by Juke Chou Friday, December 31, 2010 7:53 AM
Monday, December 27, 2010 12:09 AM -
dont worry i sent the computer to a shop and they found out that one of my ram sticks is unstable the problem now is finding a a grade ddr2 ram and spending the money to buy it
- Proposed as answer by Andre.Ziegler Sunday, January 2, 2011 1:37 PM
- Marked as answer by Juke Chou Friday, January 7, 2011 2:47 AM
Sunday, January 2, 2011 7:14 AM -
dont worry i sent the computer to a shop and they found out that one of my ram sticks is unstable
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/Sunday, January 2, 2011 1:37 PM