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SCSM 2016 SSP changing text in Request to HTML-code when large file is attached RRS feed

  • Question

  • Hello!

    I have some strange error in SCSM 2016 Self service portal. While user is creating request and attaches a large file, the error message is showed and text in request fields is changed to HTML-code. What we can do for SSP doesn't change the text to HTML code in this situation? 

    We use SCSM 2016 + Rollup Update 5

    Tuesday, November 13, 2018 8:08 AM

All replies

  • Hi Natalie,

    is your SSP updated? Which update level is it on?

    Regards,


    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer" where applicable. This helps the community, keeps the forums tidy, and recognizes useful contributions. Thanks!) Blog: https://blog.pohn.ch/ Twitter: @StoyanChalakov

    Monday, November 19, 2018 3:18 PM