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How to set a common mailbox to only be able to send emails but not receive RRS feed

  • Question

  • Hi all,

    I'm trying to set a common mailbox to be able to send emails but not receive emails.

    I've unchecked the "Receive mail items" option in the send/receive settings.

    However, I am still able to receive emails.

    Is it because the other users who have access to the common mailbox did not uncheck the "Receive mail items" option? 

    Monday, November 18, 2019 7:02 AM

Answers

  • Hey

    The most easygoing way is to set up an email mailbox normally, give Full Permissions you want them to have full permissions, to those people who need access to receive emails on it. if not, allow them reviewer access), and then they can only receive email from this address. Unless you allow other users "Send As" or "Send on behalf of" permissions, only the owner of the mailbox (the AD account created with it, which you have not delivered out the password to) can send as this email address/mailbox.

    • Marked as answer by Eru23 Friday, November 22, 2019 1:27 AM
    Monday, November 18, 2019 7:34 AM
  • Hi Eru,

    What's your account type? Exchange, POP or IMAP?

    Exchange account has its own send/receive mechanism and send/receive settings does not affect Exchange accounts.

    To exclude an email account from receiving emails in Outlook, you need to add this account as a new POP3 account in Outlook.

    Regarding how to add POP account, check steps in this link.

    Any more concern, please feel free to tell us.

    Regards,

    Perry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    • Proposed as answer by Perry-Pan Wednesday, November 20, 2019 9:02 AM
    • Marked as answer by Eru23 Friday, November 22, 2019 1:26 AM
    Tuesday, November 19, 2019 3:13 AM
  • To configure a Send Only account and not receive any emails in Outlook, you must first configure it as any normal MS Outlook account.

    Once you’ve completed setting up the account, you must modify your Send/Receive group configuration and follow the steps given below:

    1. Open the Send/Receive Groups dialog by pressing the CTRL+ALT+S keyboard shortcut or as an alternative use:
      • For Outlook 2007
        Tools-> Options…-> tab Mail Setup-> button Send/Receive…
      • For Outlook 2010 / 2013 / 2016 / 2019 / Office 365
        File-> Options-> Advanced-> button Send/Receive…
    2. In the Send/Receive Groups dialog box press the "Edit" button.
    3. In the left section, select the Outlook account for which you want to modify the send/receive settings.
    4. In the Account Options section you can disable the option for “Receive mail items”.
    5. Press the OK button until you have closed all open dialog boxes.

    Hope this method helps you!!

    • Marked as answer by Eru23 Friday, November 22, 2019 1:27 AM
    Tuesday, November 19, 2019 6:24 AM
  • Hello Eru23,

    don't use a common mailbox at all. Create a distribution list with no members and assign users right to send as/send on behalf of this DL.


    • Edited by Victor Ivanidze_ Thursday, November 21, 2019 3:04 PM
    • Proposed as answer by Victor Ivanidze_ Thursday, November 21, 2019 4:22 PM
    • Marked as answer by Eru23 Friday, November 22, 2019 1:27 AM
    Thursday, November 21, 2019 3:03 PM
  • Hi,

    You can set the below setting on the common mailbox, you can add only a specific account over there and apart from that account, the common mailbox will not receive mails from any other account.

    Set-Mailbox commonMBX -AcceptMessagesOnlyFrom Administrator

    Thank you

    • Marked as answer by Eru23 Friday, November 22, 2019 1:27 AM
    Thursday, November 21, 2019 3:48 PM

All replies

  • Hey

    The most easygoing way is to set up an email mailbox normally, give Full Permissions you want them to have full permissions, to those people who need access to receive emails on it. if not, allow them reviewer access), and then they can only receive email from this address. Unless you allow other users "Send As" or "Send on behalf of" permissions, only the owner of the mailbox (the AD account created with it, which you have not delivered out the password to) can send as this email address/mailbox.

    • Marked as answer by Eru23 Friday, November 22, 2019 1:27 AM
    Monday, November 18, 2019 7:34 AM
  • Hi Eru,

    What's your account type? Exchange, POP or IMAP?

    Exchange account has its own send/receive mechanism and send/receive settings does not affect Exchange accounts.

    To exclude an email account from receiving emails in Outlook, you need to add this account as a new POP3 account in Outlook.

    Regarding how to add POP account, check steps in this link.

    Any more concern, please feel free to tell us.

    Regards,

    Perry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    • Proposed as answer by Perry-Pan Wednesday, November 20, 2019 9:02 AM
    • Marked as answer by Eru23 Friday, November 22, 2019 1:26 AM
    Tuesday, November 19, 2019 3:13 AM
  • Hello Eru23,

    don't use a common mailbox at all. Create a distribution list with no members and assign users right to send as/send on behalf of this DL.


    • Edited by Victor Ivanidze_ Thursday, November 21, 2019 3:04 PM
    • Proposed as answer by Victor Ivanidze_ Thursday, November 21, 2019 4:22 PM
    • Marked as answer by Eru23 Friday, November 22, 2019 1:27 AM
    Thursday, November 21, 2019 3:03 PM
  • Hi,

    You can set the below setting on the common mailbox, you can add only a specific account over there and apart from that account, the common mailbox will not receive mails from any other account.

    Set-Mailbox commonMBX -AcceptMessagesOnlyFrom Administrator

    Thank you

    • Marked as answer by Eru23 Friday, November 22, 2019 1:27 AM
    Thursday, November 21, 2019 3:48 PM
  • I’m pleased to know that the information is helpful to you. 

    Here I will provide a brief summary of this post for your information.

     

    [Request/Expectation]

    ====================

    Configure a send-only mailbox in Outlook

     

    [Solution Summary]

    ====================

    To exclude an email account from receiving emails in Outlook, you need to add this account as a new POP3 account in Outlook. Untick "Receive" option in Send/Receive settings.

      

    [Reference Links]

    ====================

    https://support.office.com/en-us/article/add-an-email-account-using-advanced-setup-560a9065-3c3a-4ec5-a24f-cdb9a8d622a2#bkmk_advanced


    • Edited by Perry-Pan Saturday, November 23, 2019 2:17 AM
    Saturday, November 23, 2019 2:16 AM