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WINDOWS 7 random reboots RRS feed

  • Question

  • windows 7 reboots randomly, is formatted, the board has been tested, updated drivers, ram tested, tested micro, changed power supply, since one said, and is restarting in the event viewer leave these two errors:

    Log Name: System
    Source: EventLog
    Date: 10/09/2012 17:00:26
    Event ID: 6008
    Task Category: None
    Level: Error
    Keywords: Classical
    User:
    Computer: PC
    Description:
    The previous system shutdown at 16:59:40 the? 09 /? 10 /? 2012 was unexpected.
    XML Event:
    "><Event Xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      
    "><Provider Name="EventLog" />
        
    6008</EventID>">Qualifiers="32768"> <EventID 6008 </ EventID>
        
    0</Task>"><Task> 0 </ Task>
        
    "><TimeCreated SystemTime="2012-10-09T15:00:26.000000000Z" />
        
    System</Channel>"><Channel> System </ Channel>
        
    "><Security />
      
    "><EventData>
        
    ?09/?10/?2012</Data>"><Data>? 09 /? 10 /? 2012 </ Data>
        
    "></ Data>
        
    "></ Data>
        
    "><Data>
        
    "><Data>
        
    "></ EventData>
    and

    Log Name: System
    Source: Microsoft-Windows-Kernel-Power
    Date: 10/09/2012 17:00:20
    Event ID: 41
    Task Category: (63)
    Level: Critical
    Keywords: (2)
    Username: SYSTEM
    Computer: PC
    Description:
    The system is rebooted without cleanly off first. This error can occur if the system stopped responding, crashed or was interrupted power unexpectedly.
    XML Event:
    "><Event Xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      
    ">Name="Microsoft-Windows-Kernel-Power" <Provider Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
        
    2</Version>"><Version> 2 </ Version>
        
    63</Task>"><Task> 63 </ Task>
        
    0x8000000000000002</Keywords>"><keywords> 0x8000000000000002 </ Keywords>
        
    "><TimeCreated SystemTime="2012-10-09T15:00:20.334410200Z" />
        
    "><Correlation />
        
    ">ProcessID="4" <Execution ThreadID="8" />
        
    PC</Computer>"><Computer> PC </ Computer>
        
    ">UserID="S-1-5-18" <Security />
      
    "><EventData>
        
    0</Data>"><data Name="BugcheckCode"> 0 </ Data>
        
    0x0</Data>"><data Name="BugcheckParameter1"> 0x0 </ Data>
        
    0x0</Data>"><data Name="BugcheckParameter2"> 0x0 </ Data>
        
    0x0</Data>"><data Name="BugcheckParameter3"> 0x0 </ Data>
        
    0x0</Data>"><data Name="BugcheckParameter4"> 0x0 </ Data>
        
    false</Data>"><data Name="SleepInProgress"> false </ Data>
        
    0</Data>"><data Name="PowerButtonTimestamp"> 0 </ Data>
      
    "></ Event>

    Monday, October 15, 2012 8:35 AM

Answers

  • Is the CPU Fan Running? Sounds liek the system might be over heating, does it restart as soon as you boot up, or is it randomly rebooting like the title of the thread states?

    If your using software that is over clocking your system that could be an issue that happened to me when I ran Asus's tuning software. I'd over clock to 5% and my system would randomly reboot. I then set everything back to default and it was stable again.
    • Edited by kdan4th Monday, October 15, 2012 1:39 PM
    • Proposed as answer by Jeremy_Wu Tuesday, October 16, 2012 7:33 AM
    • Marked as answer by Jeremy_Wu Friday, October 19, 2012 1:56 PM
    Monday, October 15, 2012 1:35 PM
  • Event ID 6008 is indeed a critical thermal event, couple with the reboot indicates overheating especially if it is a laptop.  We need more information to be any more accurate but it is something that needs immediate attention. 

    I would download CPU-z and Gpu-z (both free) to keep an eye on the temps, and I would carefully blow out the vents and heat pipe with compressed air.

    Please provide us with your Event Viewer administrative logs by following these steps:


    Click Start Menu
    Type eventvwr into Search programs and files (do not hit enter)
    Right click eventvwr.exe and click Run as administrator
    Expand Custom Views
    Click Administrative Events
    Right click Administrative Events
    Save all Events in Custom View As...
    Save them in a folder where you will remember which folder and save as Errors.evtx
    Go to where you saved Errors.evtx
    Right click Errors.evtx -> send to -> compressed (zipped) folder
    Upload the .zip file here (if you can) to skydrive or a file sharing service

    -

    -

    @ kdan4th  +1

    -

    -


    MS-MVP 2010, 2011, 2012 Sysnative.com Team ZigZag




    • Edited by ZigZag3143x Monday, October 15, 2012 7:24 PM
    • Proposed as answer by Jeremy_Wu Tuesday, October 16, 2012 7:33 AM
    • Marked as answer by Jeremy_Wu Friday, October 19, 2012 1:56 PM
    Monday, October 15, 2012 7:21 PM

All replies

  • Is the CPU Fan Running? Sounds liek the system might be over heating, does it restart as soon as you boot up, or is it randomly rebooting like the title of the thread states?

    If your using software that is over clocking your system that could be an issue that happened to me when I ran Asus's tuning software. I'd over clock to 5% and my system would randomly reboot. I then set everything back to default and it was stable again.
    • Edited by kdan4th Monday, October 15, 2012 1:39 PM
    • Proposed as answer by Jeremy_Wu Tuesday, October 16, 2012 7:33 AM
    • Marked as answer by Jeremy_Wu Friday, October 19, 2012 1:56 PM
    Monday, October 15, 2012 1:35 PM
  • Event ID 6008 is indeed a critical thermal event, couple with the reboot indicates overheating especially if it is a laptop.  We need more information to be any more accurate but it is something that needs immediate attention. 

    I would download CPU-z and Gpu-z (both free) to keep an eye on the temps, and I would carefully blow out the vents and heat pipe with compressed air.

    Please provide us with your Event Viewer administrative logs by following these steps:


    Click Start Menu
    Type eventvwr into Search programs and files (do not hit enter)
    Right click eventvwr.exe and click Run as administrator
    Expand Custom Views
    Click Administrative Events
    Right click Administrative Events
    Save all Events in Custom View As...
    Save them in a folder where you will remember which folder and save as Errors.evtx
    Go to where you saved Errors.evtx
    Right click Errors.evtx -> send to -> compressed (zipped) folder
    Upload the .zip file here (if you can) to skydrive or a file sharing service

    -

    -

    @ kdan4th  +1

    -

    -


    MS-MVP 2010, 2011, 2012 Sysnative.com Team ZigZag




    • Edited by ZigZag3143x Monday, October 15, 2012 7:24 PM
    • Proposed as answer by Jeremy_Wu Tuesday, October 16, 2012 7:33 AM
    • Marked as answer by Jeremy_Wu Friday, October 19, 2012 1:56 PM
    Monday, October 15, 2012 7:21 PM