Extremely slow file transfer to usb external hard drive and pen drives RRS feed

  • Question

  • Hi,

    I've seen a couple of similar questions have been asked but as yet I don't have an answer.

    I have got EXTREMELY slow/non existent file transfer speeds between my USB external hard drive/pen drives and my HDD.

    Initially when connecting the external hard drive, it takes an age to even load up and slows the whole system down.

    Both the pen drives and the hard drive work fine on other computers (not tried on another Windows 7 computer).

    I've done numerous checks for updates and I'm as certain as I can be that the USB drivers are the most up to date (the computer was only built around 5 months ago and has always had this problem)

    I have tried using 3rd party software for file transfer but this runs into the same errors.

    I am running:

    Windows 7 Ultimate 64-bit

    Service Pack 1

    AMD Athlon II X4 640GB Processor 3.00GHz

    I'm not sure what technical specifications are needed to help with this so just shout and i'll get them to you.

    thanks for looking in.

    • Edited by eidjit Wednesday, December 7, 2011 10:39 PM
    Wednesday, December 7, 2011 10:31 PM

All replies

  • Thought I should also mention that I have no problem at all copying, moving files from/to my Android phone.
    When connected that works a charm.

    Thursday, December 8, 2011 6:11 PM
  • This issue can be related to the device. For example:

    iAUDIO 7 16 GB - Fixed the USB transfer speed

    If there is any drivers and new BIOS in the motherboard or computer manufacturer download website, please install them. Also you may try to find if there is any firmware updates for the devices.

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Arthur Xie Wednesday, December 21, 2011 7:48 AM
    • Unmarked as answer by eidjit Wednesday, December 21, 2011 8:17 AM
    Friday, December 9, 2011 8:10 AM
  • all drivers and BIOS chipset are up to date as stated in OP.

    I can't find any newer drivers for the hard drive and both pen drives.

    I have an integral 8GB pen drive, a play.com 2gb pen drive and a sony 40gb external hard drive.

    Wednesday, December 21, 2011 8:20 AM
  • Please refer to the steps below to reinstall USB controller.

    Reinstall USB controllers

    Use the Mouse
    First, please disconnect all USB devices and then perform the following steps:

    1. Click "Start", type in Device Manager the Search bar and press "Enter". Click Continue if necessary.
    2. In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the "Host Controller", click "Uninstall" and click "OK".
    3. Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".

    Then, restart your computer and Windows Vista will reinstall all USB controllers automatically.

    Use the Keyboard
    First, please disconnect all USB devices. Then, go through the following steps:

    1. Press "Ctrl + Esc" to open the Start Menu.
    2. Type Device Manager in the Search bar and press "Enter". Click Continue if necessary.
    3. In Device Manger, press Tab and use "Up" and "Down" to move the highlight to "Universal Serial Bus Controllers".
    4. Press "Right" and expand it.
    5. Press "Down" to move to the first item and press "Delete" to remove it.
    6. Repeat the step 5 and uninstall all items under "Universal Serial Bus Controllers".

    Then, restart your computer and Windows will reinstall all controllers automatically

    Wednesday, December 21, 2011 12:36 PM
  • My mouse and keyboard are wireless so i need them plugged in at all times. I'd have to try and get my hands on wired ones to try this out. thanks.
    Wednesday, December 21, 2011 1:30 PM