Can't create a user account RRS feed

  • Question

  • Hello

    Running Windows Vista Home Basic on a Toshiba laptop

    I am trying to create a user account from within Windows SteadyState but I receive the following error:

    The user profile cannot be created. Try again.

    I have full admin rights so I created the account from within Control Panel but when try to lock it from within SteadyStateI recieve an error says that I cannot update the user or something!

    Any ideas?
    Monday, April 20, 2009 1:49 PM


  • Hi, thanks for the post. Have you tried other user names in Windows SteadyState when creating an account? Regarding the locking user issue, I suggest you first try the following steps and see the result:


    Suggestion 1: Temporarily disable Antivirus applications


    Suggestion 2: Restart related service


    1.       Click Start, type "services.msc" in Start Search and press Enter.

    2.       Locate User Profile Service.

    3.       Change Start type to Automatic and Service status to Start.

    4.       Then, we can restart the computer and check the result.


    You can also try the following steps  to manually lock the profile:


    1. Open SteadyState on the computer, click the user profile under User Settings.

    2. Uncheck the “Lock profile to prevent the user from making permanent changes” option under General tab to unlock the user profile, click OK.

    3. Browse to C:\Documents and Settings\UserName\, please rename NTUSER.DAT to NTUSER.MAN


    Hope this helps!

    Sean Zhu - MSFT
    • Marked as answer by Sean Zhu - Monday, April 27, 2009 2:01 AM
    Wednesday, April 22, 2009 3:13 AM