layouts pages are accessible but sites do not load RRS feed

  • Question

  • Hi

    I have been facing a problem since morning. SharePoint sites are not loading. I check the error logs and they are full of errors (which is common) but it makes it difficult for me to pin point the error that is causing the trouble. If I access the following URL:


    It works fine but If I access a site URL like the following:


    It just takes ages trying to load the site and in the end it errors out. Logs show that the application pool account cannot connect to the configuration DB. DB is working fine. Configuration DB is up and running. Application pool account also has no problems. It is working fine for other servers. So why is it failing on just one server? Does someone have any clues?

    In the morning, when I would recycle the app pool, the sites would start loading but even that is not working now. What could be the issue?

    Logs show following error:

    09/26/2011 16:45:00.25  OWSTIMER.EXE (0x0E40)                    0x0EE0 Windows SharePoint Services    Database                       880l Verbose  ConnectionString: 'Data Source=sharepointDB;Initial Catalog=SharePoint1_Config;Integrated Security=True;Enlist=False;Connect Timeout=45'    ConnectionState: Closed ConnectionTimeout: 45 




    P.S. Is there a tool that I can use to trace the problem? Someone suggested using fiddler but with main site not loading I dont think fiddler is going to help as it just traces the http traffic. Please advise!
    • Edited by sonjaknox Monday, September 26, 2011 9:19 PM
    Monday, September 26, 2011 9:16 PM

All replies

  • may the default page at "http://server/site123" contain a code that consume huge memory. what can you do is try to remove all web parts from the page. then put one by one and find where is the problem.
    Thanks and Regards Er.Pradipta Nayak
    Tuesday, September 27, 2011 1:22 PM
  • Hi,

    Check if the app pool account you are using is same for all servers.

    Have you logged into DB to check if it has permissions over there or not?

    Are you facing this issue in that site only or in other sites as well?

    Have you try accessing other pages of your site? Are they opening up?

    Thanks, Rahul Rashu
    Tuesday, September 27, 2011 2:01 PM