blank drop down menu RRS feed

  • Question

  • running on windows vista home premium 32 bit (though sample image is on XP)


     all of a sudden those drop down disappears on my vista machine tri performing system restore (date that the problem doesnt exist)


    the last recent changes would be an installation of a security suite from verizon


    tried performing the steps on this KB article thought this is for XP


    _http://support.microsoft.com/kb/831430/en-us after that the drop down showed websites instead of the icon on the image (see image below)



    check link for image _http://img530.imageshack.us/my.php?image=dropdownmenublankul8.jpg - the problem looks llike this _http://img204.imageshack.us/my.php?image=dropdownmenutc7.jpg - this is what it should have afaik

    Thursday, September 18, 2008 8:35 AM


  • Hi


    When you click the drop down arrow at the right side of the old 'Address Bar' (called the Bread Crumb Bar in Vista) in Windows Explorer, it may be blank if you have recently deleted the browsing History in Internet Explorer. 


    The Security Suite you installed may have deleted the browsing history?


    In Vista, when you click this drop down arrow at the right end of the Bread Crumb Bar, it only displays the recent web site URLs that you have typed in Internet Explorer.


    If you want to see the a similar view that you see in the XP link you posted, you need to click the drop down arrow at the right side of the folders that are shown in the Windows Explorer Bread Crumb Bar. Here are a couple of screen shots.






    Hope this helps.


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    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience

    Thursday, September 18, 2008 10:06 PM