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I can't use the search function in both the Start Menu and Windows Explorer. RRS feed

  • Question

  • This problem occurred yesterday when I uninstalled a program on my computer. Once the program was uninstalled, everything was fine until I tried to search for a file in my start menu search bar. When I attempt to search for something, nothing comes up. Not even a single document or piece of text. Nothing. 

    In other posts I've seen addressing the same issue that I'm having, people try to search something and a selection of files come up, like "Programs", "Documents", etc., except for me, it's all blank.

    In other threads people have suggested to delete certain subdirectories in regedit, but when I go into regedit, and navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer folder, there is no FolderTypes folder for me to delete. It's simply not there.

    I've pretty much tried every possible resolution under the sun, apart from completely re-installing Windows 7. Please help me fix this issue, because at this point I'm lost.

    Tuesday, April 15, 2014 2:33 PM

Answers

  • Yes, sometimes, we can solve this issue by editing the registry entry you mentioned above, I have a suggestion, do you have a similar system or PC which is working fine? You can export this registry entry from that PC (which i sworking fine), then import it to your problematic PC, please remember that incorrect change in registry will cause serious damage, so backup the registry first before editing.

    After finishing editing the registry, restart PC. If doesn't work, open control panel\Indexing Options\Advanced, rebuild the index.  

    Here're some references:

    Backup registry

    http://windows.microsoft.com/en-in/windows/back-up-registry#1TC=windows-7

    Import and Export

    http://technet.microsoft.com/en-us/library/cc755091.aspx


    Yolanda Zhu
    TechNet Community Support


    • Edited by Yolanda Zhu Wednesday, April 16, 2014 7:39 AM
    • Marked as answer by Roger Lu Monday, April 28, 2014 2:27 AM
    Wednesday, April 16, 2014 6:40 AM
  • This KB article should fix your problem:

    The "Search programs and files" box does not display search results correctly in Windows 7 and in Windows 2008 R2

    http://support.microsoft.com/kb/977380/en-us


    Ramesh Srinivasan | The Winhelponline Blog
    Microsoft MVP, Windows Desktop Experience

    • Marked as answer by Roger Lu Monday, April 28, 2014 2:27 AM
    Wednesday, April 16, 2014 11:47 AM
    Answerer

All replies

  • Yes, sometimes, we can solve this issue by editing the registry entry you mentioned above, I have a suggestion, do you have a similar system or PC which is working fine? You can export this registry entry from that PC (which i sworking fine), then import it to your problematic PC, please remember that incorrect change in registry will cause serious damage, so backup the registry first before editing.

    After finishing editing the registry, restart PC. If doesn't work, open control panel\Indexing Options\Advanced, rebuild the index.  

    Here're some references:

    Backup registry

    http://windows.microsoft.com/en-in/windows/back-up-registry#1TC=windows-7

    Import and Export

    http://technet.microsoft.com/en-us/library/cc755091.aspx


    Yolanda Zhu
    TechNet Community Support


    • Edited by Yolanda Zhu Wednesday, April 16, 2014 7:39 AM
    • Marked as answer by Roger Lu Monday, April 28, 2014 2:27 AM
    Wednesday, April 16, 2014 6:40 AM
  • This KB article should fix your problem:

    The "Search programs and files" box does not display search results correctly in Windows 7 and in Windows 2008 R2

    http://support.microsoft.com/kb/977380/en-us


    Ramesh Srinivasan | The Winhelponline Blog
    Microsoft MVP, Windows Desktop Experience

    • Marked as answer by Roger Lu Monday, April 28, 2014 2:27 AM
    Wednesday, April 16, 2014 11:47 AM
    Answerer