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Only at Logon Keyboard typing the letters like it is the onscreen keyboard RRS feed

  • Question

  • Good day.  My windows 7 machine has developed a strange quirk.  Only at the logon screen, when I type using my keyboard the characters displayed are the same as the on board keyboard.  Example, I press the \ and the # symbol is displayed.  Pressing Shit and \ yields ~. This is quite a hassle when I am having to logon as a local admin or a new network and need to use the \.  I have updated all the system and bios drivers, I have confirmed that all of my regional and language settings are to US (English).  Thank you for any insight you may be able to provide.
    Monday, July 27, 2015 3:32 PM

Answers

  • Hi Dean,

    Have you tried to refer to the link to add the keyboard layout to have a check?

    Best regards


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Thursday, July 30, 2015 2:16 AM

All replies

  • Hi Dean,

    Do you mean the issue only occurred with the specific user account?
    How many language package have you installed in the machine?

    We could try to the following link to configure the input keyboard method or add a new keyboard method to have a check.
    Add or change an input language
    http://windows.microsoft.com/en-hk/windows7/add-or-change-an-input-language

    Best regards


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Tuesday, July 28, 2015 7:32 AM
  • No, it is on all users.  It just started and is only on this machine.  Only the English/US language packs are installed and being used. 
    Wednesday, July 29, 2015 9:49 PM
  • Hi Dean,

    Have you tried to refer to the link to add the keyboard layout to have a check?

    Best regards


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Thursday, July 30, 2015 2:16 AM