Hi
Did you get any error messages when you attempt to open email attachments?
I suggest to perform these tests to troubleshoot the issue:
1 Remove antivirus software and disable firewall on PC
2 Disable all add-ons in IE8
3 Set “program access and computer defaults” in default programs
1)
Click
Start, input Default Programs in Search box and press Enter
2)
Click
Set program access and computer defaults
3)
Click
Custom, and select your mail client (for example, Microsoft Outlook)
4)
Click OK
Also set “Set your Default Programs”
in default programs
1)
Click
Start, input Default Programs in Search box and press Enter
2)
Click on
Set your Default Programs and set Outlook (or your email client) as the default email program.
If the issue persists, I suggest to ask outlook forum for further help:
http://social.technet.microsoft.com/Forums/en-US/outlook/threads
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Regards,
Leo Huang
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