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external hard drive recognized but cant get it to open,i

    Question

  •   it keeps telling me its been migrated to ini files,so i imported I i downloaded wizsards,i tried reformateing,went to manuf.,web page downloaded everything they offered but cant get drivers to redownload
    Sunday, May 22, 2016 11:39 AM

Answers

  • Hi dogmanaev,

    Does the drive have a letter assigned to it in Windows? You may have a corrupted file system on the drive. If it has a letter, you can check by doing the following: When the command prompt appears, type CHKDSK driveletter: /F (replacing driveletter with your assigned letter).

    It will check the file system and attempt to correct any errors. However, be aware depending on its condition you may still end up with corrupted files.

    Please check the connection mode, IDE or AHCI, change to see the results.

    Also I suggest that we could try use a new USB Cable and clean the use port of your PC. Then this may be a power issue. Portable hard drives require a fair bit of power, and while they should fall within the USB specs (500mA for USB 2.0), some demand a little more, so sometimes you get a bad combination.

    Hope it will be helpful to you.


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    Tuesday, May 24, 2016 12:30 PM
    Moderator