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Won't boot after upgrade RRS feed

  • Question

  • I upgraded my xp sp3 computer to Vista 32. After upgrade I get fxxzxngw.sys can't be found. I have run Startup Repair & still no success. Any suggestions.

    Thanks

    Thursday, October 7, 2010 10:35 PM

Answers

  • Hi,

     

    The problem might be caused by corruption of some system files.

     

    First, I suggest going to boot the computer in Safe Mode to test.

     

    If it is still unable to get into the system in either safe mode or normal mode, you might perform the following steps to delete or rename those files.

     

    1. Put the Windows Vista installation disc in the disc drive, and then start the computer. 

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …" appears.

    3. Select a language, a time, a currency, and a keyboard or another input method, and then click Next

    4. Click Repair your computer

    5. (Click the operating system that you want to repair), and then click Next

    6. In the System Recovery Options dialog box, click Command Prompt

    7. Navigate to c:\windows\system32\drivers\ and rename pcmcia.sys to pcmcia.old

    8. Navigate to: c:\windows\system32\driverstore\filerepository\ and rename pcmcia.inf_xxxxxxxx to pcmcia.inf_xxxxxxxxold

    9. Type "chkdsk /F C:" (without quotation marks) and click Enter.

    10. Restart the computer and have a test.

     

    If the problem still persists, please continue with the following instructions.

     

    In-place Upgrade Installation

     

    Technically, you won’t lose any data to take an In-place Upgrade Installation. In order to avoid any unexpected problem, I suggest you backup your data before taking In-place Upgrade Installation.

     

    1. Start the computer by using the current Operating System.

    2. Insert the Windows Vista DVD in the computer's DVD drive.

    3. Use one of the following procedures, as appropriate:

    • If Windows automatically detects the DVD, the Install now screen appears.

    Click Install now.

    • If Windows does not automatically detect the DVD, follow these steps:

    a. Click Start, type (Drive: )\setup.exe in the Start Search box, and then click Enter.

    Note: (Drive: ) is the drive letter of the computer's DVD drive.

    b. Click Install now.

    4. When you reach the "Which type of installation do you want?" screen, click Upgrade to upgrade the current operating system to Windows Vista.

     

    Installing and reinstalling Windows

     

    If both of the above two methods do not work on your issue, you have to format the computer and rebuild the system.

     

    Hope it works!

     

    Regards,

     

    Sabrina


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    Monday, October 11, 2010 9:07 AM