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Cant delete someone from a Group in Outlook

    Question

  • Hi, 

    Im trying to delete a contact in a group or 'List' in outlook.  My main contacts show they are gone, but when I go to 

    send a group letter, the contact I tried to delete is still there!  How can I get rid of that email address without deleting the

    whole group?

    Thanks

    Monday, March 20, 2017 8:54 PM

All replies

  • Hi,

    >>My main contacts show they are gone, but when I go to send a group letter, the contact I tried to delete is still there!

    How did you select the recipient when sending this group letter? If possible, could you please provide a screenshot about the issue?

    When sending email, please click X to remove the old cached email address for this Group. Then click To button and re-add this group from Address Book.

    In Address Book, you can also right-click this group, select Properties and check the group member to confirm if the contact is removed from this group.


    Regards,

    Winnie Liang


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, March 21, 2017 5:40 AM
    Moderator
  • Hi,

    Any updates on your issue?

    If you have any further problem about the issue, feel free to let me know.


    Regards,

    Winnie Liang


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, March 31, 2017 9:45 AM
    Moderator