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Customizing e-mail alert with table form containing spam queue? RRS feed

  • Question

  • One of our customers is moving from McAfee's MXLogic Spam and Virus e-mail firewall to Forefront Online Protection for Exchange.  McAfee's e-mail alerts contained a list showing the items in the spam queue.  The FOPE e-mail only contains a notification that an item is in the queue and offers no other information about those items.

    Does FOPE contain a feature that allows users to view a list of items in their quarantine without having to log in to the FOPE user page?  If not, do you know of a way to customize the e-mail alerts to allow FOPE to provide this inforamtion?

    Thanks for your time! 

    ~Greg


    MCITP Windows 7 MCTS Windows Server 2008
    Tuesday, November 22, 2011 1:16 PM

Answers

All replies

  • Hi,

    check the following article:

    http://technet.microsoft.com/en-us/library/ff715288.aspx

    There you'll find how to notify users about quarantined items.

    Greetings

    Christian


    Christian Groebner MVP Forefront
    Tuesday, November 22, 2011 3:06 PM
  • Bingo!  Thank you, sir.

    The following article explains how the configuration:  http://technet.microsoft.com/en-us/library/ff715291.aspx

     

    ~Greg


    MCITP Windows 7 MCTS Windows Server 2008
    Tuesday, November 22, 2011 8:15 PM
  • Yes there is a feature in FOPE where the user who have received a SPAM email will be provided a list of the SPAM emails and also with the options of the actions to be taken via SPAM Notification.

     

    The only thing is these notifications are been triggered after every 3 days (If you have DBEB enabled the count can be reduced to 1 day). We can set this notification from 3-14 days as per our requirement.

    ---------Pradeep Samant (FOPE ROCKS!!!)
    • Edited by Resolver1988 Wednesday, January 18, 2012 8:30 AM
    Wednesday, January 18, 2012 8:29 AM
  • Hi Greg,

    Answering you Question:

    1)"Does FOPE contain a feature that allows users to view a list of items in their quarantine without having to log in to the FOPE user page? 

    No, they have to use FOPE Quarantine page to view emails caught in spam Quarantine.

    2) If not, do you know of a way to customize the e-mail alerts to allow FOPE to provide this inforamtion?

    Yes, there is a workaround, You can use the Spam action as "X-Header"; What X- header will exactly do is , when ever FOPE recieves spam emails for you arganisation, it will inject the Header as "X-Header" to the email stating that it is a spam, FOPE will then Deliver it to you, In Junk Email Folder of Outlook.

    Article to configure X-Header:

    http://technet.microsoft.com/en-us/library/ff715059.aspx

    Article for X-Header setting in FOPE:

    http://social.technet.microsoft.com/Forums/en-US/FOPE/thread/ce2a0781-f423-4e99-ac97-a5e2ca03e4a5

     

     

     


    Thanks & Regards, Ritesh Hegde, Exchange,BPOS, FOPE, O365.
    Monday, January 30, 2012 5:23 AM