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  •  I have 2 questions that need help on Vista Home edition.

    1. I tried uninstalling McAfee but after the I select "Uninstall", a pop-up window is displayed then hangs there, nothing happens after that. I tried many times and the outcome is the same. How can I uninstall McAfee properly from my computer??

    2. I suspect my computer is infected with a malware where it will always indicate that my system has been infected and leads me to a website for Rapid Antivirus. It says that Rapid Antivirus is free and asks me to install which I didn't. I have tried asking Microsoft helpdesk but they couldn't give me anything useful! Has anyone heard of this Rapid Antivirus??
    Wednesday, December 31, 2008 6:29 AM

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  • jupseng said:

     I have 2 questions that need help on Vista Home edition.

    1. I tried uninstalling McAfee but after the I select "Uninstall", a pop-up window is displayed then hangs there, nothing happens after that. I tried many times and the outcome is the same. How can I uninstall McAfee properly from my computer??

    2. I suspect my computer is infected with a malware where it will always indicate that my system has been infected and leads me to a website for Rapid Antivirus. It says that Rapid Antivirus is free and asks me to install which I didn't. I have tried asking Microsoft helpdesk but they couldn't give me anything useful! Has anyone heard of this Rapid Antivirus??



    You can try going to Trend Micro and using their House Call virus scanning software that will scan your machine over the internet. I use it from time to time and it works pretty good.

    I answered the McAffee question in your other thread.
    If this answer resolves your issue, please mark it as an answer. Thanks!
    Wednesday, December 31, 2008 6:59 PM
  • Hi Mandark,

    Thanks for the advice.

    Have you heard of this Rapid Antivirus thing? I suspect it is a spam or something of such.. If really so, then the web site has to be reported! The web site is below for reference.

    http://scanner.rapid-antivirus-2009.com/33/?advid=5849&affid=99&ref=99
    Thursday, January 1, 2009 6:24 AM
  • jupseng said:

    [...]
    Have you heard of this Rapid Antivirus thing? I suspect it is a spam or something of such.. If really so, then the web site has to be reported! The web site is below for reference.

    http://scanner.rapid-antivirus-2009.com/33/?advid=5849&affid=99&ref=99

    Your computer is infected with a rogue security or antispy/malware program.

    See and follow carefully: http://www.bleepingcomputer.com/malware-removal/remove-rapidantivirus

    If you need more help with virus-related issues, contact Microsoft Product Support Services.

    For information about Security updates, visit the Microsoft Virus Solution and Security Center for resources and tools to keep your PC safe and healthy. If you are having issues with installing the update itself, visit Support for Microsoft Update for resources and tools to keep your PC updated with the latest updates.


     

    [If this post helps to resolve your issue, click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
    Vincenzo Di Russo - Microsoft MVP Windows Internet Explorer, Windows Desktop Experience & Security - Since 2003
    • Marked as answer by Robinson ZhangModerator Thursday, January 8, 2009 10:12 AM
    • Unmarked as answer by jupseng Wednesday, January 21, 2009 6:34 AM
    • Marked as answer by jupseng Wednesday, January 21, 2009 6:35 AM
    • Edited by Sabrina Shen Friday, April 6, 2012 3:42 AM PCSafety Center update
    Thursday, January 1, 2009 6:48 AM
  • Hi Vincenzo,

    Thanks for the guide. Finally I was able to get rid of the irritating rogue!

    Thanks a million! :)
    Wednesday, January 21, 2009 6:36 AM
  • jupseng said:

    Hi Vincenzo,

    Thanks for the guide. Finally I was able to get rid of the irritating rogue!

    Thanks a million! :)

    YW! Glad to help and thank you very much for your feedback, jupseng.

    Cheers,


    Vincenzo Di Russo - Microsoft MVP Windows Internet Explorer, Windows Desktop Experience & Security - Since 2003
    Wednesday, January 21, 2009 7:13 AM