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Screen will not come out of sleep mode RRS feed

  • Question

  • Over the last few days, when I leave my computer on for a period of time and the computer goes into sleep mode, I cannot get it out of that mode regardless of the number of times that I move my finger on the touch pad on the touch pad or left and/or right click. This has never happened before and I now have to shut down and turn on manually to bring the screen back up. The screen used to come up immediately. Any thoughts?? 
    Sunday, July 8, 2012 10:06 PM

Answers

  • Hi,


    Firstly, please let us know whether the computer is a laptop or a desktop and its model.


    Meanwhile, please try the following:

    1. Perform a system restore and see how it works.

    2. Try the steps in Troubleshoot problems waking computer from sleep mode.


    Hope this helps.


    Jeremy Wu

    TechNet Community Support

    • Marked as answer by Nicholas Li Wednesday, July 18, 2012 9:44 AM
    Tuesday, July 10, 2012 7:39 AM