locked
Camtasia Add-In for PowerPoint 2003 crash on Win7 RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi,
    I have PowerPoint 2003 installed and Camtasia Add-In on my Win 7 machine. When I exit PowerPoint I get the message "PowerPoint stop working..."

    When I start PowerPoint I get the message "Camtasia Add-In make error in PowerPoint - will you disable this..."

    Techsmith say it is not their Add-In that make the error. But when I disable it PowerPoint works fine.

    How can I find out what's the cause to that error?

    Please help with ideas?

    Poul Erik 

     

    Per
    Tuesday, January 18, 2011 12:53 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote
    Contact Techsmith again. When PowerPoint works fine without the addin it is the cause of their addin.
    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Andre.Ziegler Thursday, January 20, 2011 1:44 PM
    • Marked as answer by Miya Yao Tuesday, January 25, 2011 7:56 AM
    Tuesday, January 18, 2011 4:05 PM

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote
    Contact Techsmith again. When PowerPoint works fine without the addin it is the cause of their addin.
    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Andre.Ziegler Thursday, January 20, 2011 1:44 PM
    • Marked as answer by Miya Yao Tuesday, January 25, 2011 7:56 AM
    Tuesday, January 18, 2011 4:05 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi Poul,

     

    Since you disable the add-in, then it works fine, the issue is related to the Camtasia add-in, I recommend you ask for their support: http://techsmith.custhelp.com/app/answers/list

     

    Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

     

    Regards,

    Miya

    This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Thursday, January 20, 2011 5:41 AM