windows 8.1 fail update


  • M having the same problem this is on a new pc just purchased and trying to update it.  Says 13 updates.  I have tried several times to download and install.  system installs shuts down, and restarts says configuring updates and hangs at 13% every time.  I even restored the computer back to the system default state with backup disks.  logged back on tried again and ran the trouble shooter you stated above. get the same error.  I really think this windows 8 updates are buggy or something.  I have tried everything and evening resetting the computer to default manufacturer settings.  Seriously not liking windows 8. CAN YOU HELP ME ?
    Saturday, November 16, 2013 4:35 PM


All replies

  • You will find more traces in WindowsUpdate.log and Event log. Without any specific information it is difficult to give any advice.



    Saturday, November 16, 2013 6:38 PM
  • Hi,

    How is the current situation?

    Please refer to this article:

    "Failure configuring Windows updates. Reverting changes. Do not turn off your computer" error when you try to install Windows updates

    Karen Hu
    TechNet Community Support

    Monday, November 18, 2013 9:00 AM