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Word 2007 doesn't open any documents. RRS feed

  • Question

  • Hello.

    Our team are running Outlook 2010 and all the other office apps in 2007.

    However, Word 2007 always has a problem with opening documents.

    It works, shows none of error messages and the Word 2007 window opens properly but just doesn't show any documents.

    To open a document, I have to drag and drop a document in Word 2007  that I want to.

    After this small bothering task, everything works really fine.

    I have changed every settings and add-in that could cause this issue.

    To solve this problem Word 2007 has to be removed and installed again.

    I'm really struggling to fix this issue but haven't found any reason.

    Please help me with this issue!

    Friday, June 27, 2014 7:24 AM

Answers

  • Since you are running multiple versions of Office, you probably have to make use of the registry hack described in the "Hacking the Registry" section of the article at http://www.gmayor.com/Toolbars_in_word_2007.htm.

    It's certainly worth a try, although I would expect that using only Outlook 2010 should leave Word's file associations alone.


    Stefan Blom, Microsoft Word MVP

    • Edited by Stefan BlomMVP Monday, June 30, 2014 11:19 AM
    • Marked as answer by Chang1109 Monday, June 30, 2014 11:42 AM
    Monday, June 30, 2014 10:37 AM

All replies

  • Have you tried repairing the Office installation?


    Stefan Blom, Microsoft Word MVP

    Sunday, June 29, 2014 1:39 PM
  • Yes I have tried but not worked.

    As I described, for now, the only way to fix this issue is un-reinstall.

    it's getting more stressful...

    Monday, June 30, 2014 9:15 AM
  • Yes I have tried but not worked.

    As I described, for now, the only way to fix this issue is un-reinstall.

    it's getting more stressful...

    Monday, June 30, 2014 9:15 AM
  • Since you are running multiple versions of Office, you probably have to make use of the registry hack described in the "Hacking the Registry" section of the article at http://www.gmayor.com/Toolbars_in_word_2007.htm.

    It's certainly worth a try, although I would expect that using only Outlook 2010 should leave Word's file associations alone.


    Stefan Blom, Microsoft Word MVP

    • Edited by Stefan BlomMVP Monday, June 30, 2014 11:19 AM
    • Marked as answer by Chang1109 Monday, June 30, 2014 11:42 AM
    Monday, June 30, 2014 10:37 AM
  • Yes I thought of the same thing.

    What I found was 2010 changed something in 2007 after Windwos Update.

    This might be registries.

    An error message box pops up saying 2007 got damaged when I try to remove 2007 from Programs and Features and the list of 2007 is just gone leaving all the functions and feature stayed on a computer.

    Office 2007 still works after removing just 'the Office 2007 list' though.

    In this case 2007 has to be installed(actually over-installed) AGAIN to write 2007's registry properly, remove 2007 than install 2007 again.

    So annoying... to fix this issue, have to do this task...

    As you mentioned, I need something to manage the registry and will read the description on the web page carefully.

    Thank you so much. Stefan Blom.

    Monday, June 30, 2014 11:42 AM
  • That registry hack really only applies to using multiple versions of Word.

    Have you tried the command-line switch to re-register Word?

    On my computer, that command (used with Run under the Start menu) is:

    "C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE" /r

    The quotation marks are part of the command which must give the complete path to your Word 2007 winword.exe file. Note there is a space before the final /.


    Charles Kenyon Madison, WI

    Monday, June 30, 2014 1:37 PM
  • That registry hack really only applies to using multiple versions of Word.


    Charles Kenyon Madison, WI

           

    Good point, but since Word is affected, you might as well test the registry hack. Even if only Outlook 2010 is being used, it's still possible that other applications from that suite, such as Word 2010, are present on the computer, I suppose.


    Stefan Blom, Microsoft Word MVP

    Monday, June 30, 2014 1:56 PM