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Plain Documents folder icon? RRS feed

  • Question

  • Problem

    The "Documents" folder appears as a plain icon when accessed via two different locations from the Vista Desktop UI and doesn't work as expected.  However, the redirected "Pictures", "Music" and "Videos" folders which all follow the "Documents" folder, have their correct icons (translucent Green) displayed under both issue scenarios and behave as expected.  Any help, greatly appreciated.

    These two issue scenarios are summarized below (see configuration below for summary of environment):

    1. Blank (White File Icon) for "Documents" in Favorite Links or Save As...
    When Windows Explorer is started, the Favorite Links pane (top left pane by default) is showing a blank (white file) Icon for the "Documents" folder/link.  I would expect to see a "special folder" icon (translucent green, open folder with documents inside) for the "Documents" folder/link instead of a blank (white file) icon.  When the blank "Documents" icon/link is clicked, nothing happens.  When the blank "Documents" folder/link is right-clicked, no options to open or explore are shown. I would expect the "Documents" folder/link to redirect to the correct folder as opposed to nothing happening.

    The same issue exists when "Documents" is shown through the Save As... dialog box of builtin OS applications, like Notepad etc.

    2. When browsing to "Documents" via the Start Menu or Save As...
    When the resulting Windows Explorer window is loaded after clicking "Documents" from the start menu, the "Documents" folder appears as a plain yellow folder icon. I would expect to see a "special folder" icon (green, open folder with documents inside) for the "Documents" link instead of a blank (yellow) icon.  The folder is showing as having correctly redirected, when viewing the "Documents" folder properties and indeed all documents and sub-folders are correctly located and accessible on the network DFS folder.

    The same issue exists when "Documents" is shown through the Save As... dialog box of MS Office 2003 applications.

    Environment/Configuration
    Windows Vista Enterprise (Build 6001: Service Pack 1), with all latest hotfixes.

    Windows Server 2003 R2 x64 Native AD Forest/Domain, using DFS for redirected folders.
     
    Documents folder, redirected via Group Policy & DFS to \\domain\users\%username%\Documents
    Pictures, Music & Videos folders follow Documents.
    Desktop folder, redirected via Group Policy & DFS to \\domain\users\%username%\Desktop
    Favorites folder, redirected via Group Policy & DFS to \\domain\users\%username%\Favorites
    Profile.v2 folder, redirected via Group Policy & DFS to \\domain\users\%username%\profile

    Apologies for being a repeat post, however has remained unanswered after over 1 year, though we did think it was temporary resolved, refer:
    http://social.technet.microsoft.com/Forums/en-US/itprovistadesktopui/thread/ff7b8ea7-a10a-4d29-8ccd-882546566b91


    belpad
    Friday, December 18, 2009 9:56 PM