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Unable to mark as Not Junk RRS feed

  • Question

  • Cannot figure out how to enable users to mark messages in their quarantines as 'not junk'.  Need to be able to enable this for specific users. Doesn't seem to matter what the individual's Spam Filtering setting is, enabled or disabled. Technet article I found said both allow users to mark messages as not spam.
    Wednesday, October 10, 2012 6:17 PM

All replies

  • Hi,

    I've found this one here: (http://technet.microsoft.com/en-us/library/ff715135.aspx)

    If the Not Junk button is absent when you view a message, it means that the message was filtered because of restrictions that the email administrator has applied. You cannot report this message as incorrectly categorized. That is, you cannot report it as valuable to you instead of its current spam status. An explanation of why the message cannot be reported will appear in the upper-right-hand corner, but only if domain-level spam rules have been applied by your administrator.

    Greetings

    Christian


    Christian Groebner MVP Forefront

    Wednesday, October 10, 2012 8:05 PM