none
Microsoft Word 2010 encountered an error during setup RRS feed

  • Question

  • I am running Windows Vista and when I try to install Microsoft Word 2010 it comes up with the following error message "Microsoft Word 2010 encountered an error during setup" but does not give any error code.  I've tried more than once to install making sure I was under an administrator account but it still does the same thing.  I've searched for answers but nothing has helped.

    Does anyone know what is going on and how I can fix this so I can use Word?

    Thank you for any help you can provide.

    Friday, January 22, 2016 6:52 AM

Answers

  • You probably have an issue with your install media.  Try downloading the media again.  You should also remove any remnants of word on the machine and scan the hard drive to make sure you do not have any bad blocks.  From an administrative prompt run chkdsk /F   it will need to have exclusive access of the machine so it will ask you if you want to scan on the next reboot, select yes. then reboot the machine and let it scan.


    Dan Stolts (ITProGuru)

    • Marked as answer by Kevin Remde Monday, January 25, 2016 3:08 PM
    Friday, January 22, 2016 1:57 PM