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Update KB4340557 completely uninstallable on Server 2012?

    Question

  • Update KB4340557, "Security and Quality Rollup for .NET Framework 3.5, 4.52, 4.6, 4.6. I, 4.6.2, 4.7, 4.7. I, 4.7.2 " will not install on my Server 2012 machine.  It gets part way and then crashes with error code 80092004.  The "get help with this error" link is as useless as it's always been.  I get a red dot for the machine in my WSUS console.

    I decided to try installing it as a standalone package and downloaded "2018-07 Security and Quality Rollup for .NET Framework 3.5, 4.5.2, ...6.2, 4.7, 4.7.1, 4.7.2 for Windows Server 2012 for x64 (KB4340557)" from the Microsoft Download Catalogue.  It turned out to be a ZIP file with four installation packages in it.  However, all of the installation packages were for KB4338418.  I installed one that was the same size as the original and it installed properly.  However, since it wasn't KB4340557, the red dot in WSUS persisted.

    So I investigated further, and followed the instructions for Fix Windows Update errors by using the DISM or System Update Readiness tool.  The DISM command ran to completion and reported, "The restore operation completed successfully. The component store corruption was repaired."  But the update still fails identically as it did at the start.  The red dot persists.

    I've exhausted all available unpaid support from Microsoft.  Has anyone ever overcome a similar dead end with a similar problem?


    Friday, July 13, 2018 5:58 PM

Answers

All replies

  • This one might help.

    https://support.microsoft.com/en-us/help/4345232/0x80092004-error-and-updates-kb4340557-and-kb4340558-don-t-install-aft

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    • Marked as answer by ArtSnob Friday, July 13, 2018 9:47 PM
    Friday, July 13, 2018 7:06 PM
  • Thanks, fixed.  Workaround 1 doesn't work; the download link takes you to a page with no download options.  If you try downloading KB 4340005 from the download catalogue, you get a zip file with four MSU files inside of it.  Three of them reported as being already installed, and the fourth said that it was not applicable.

    Workaround 2 did work.  The only problem is that it doesn't tell you if the update you have to uninstall has to be re-installed afterwards.

    Friday, July 13, 2018 9:47 PM
  • Glad to hear you made it work.

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Friday, July 13, 2018 9:49 PM