How do I make non-interactive announce message? RRS feed

  • Question

  • How do I create a non-interactive announcement message in Lync?  Our current PBX has many, such as ones that play when customers dial a DID to get recorded driving instructions to our location.  Would I want to use a Hunt Group in Lync, or some other feature?
    Friday, April 1, 2011 7:04 PM


  • You could attack this a couple of ways.  You would get the most flexibility using Exchange UM on 2010 using the attendants.  .  You could also technically do this using the unnassigned number feature with announcements.  Record the announcements as WAV files and then assign it to a specific unnasigned number.  It's not strictly speaking what it is designed for and I've not tested it for this use so you'd need to test it first to make sure there are no anomolies but I think it would work.

    • Marked as answer by Rowen-Xu Friday, April 8, 2011 8:58 AM
    Saturday, April 2, 2011 7:56 PM