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trouble with windows live messenger RRS feed

  • Question

  • cannot log in get error 810003d..... can I delete and reinstall messenger? have windows 7 home premium on laptop
    Wednesday, October 12, 2011 6:08 PM

Answers

  • Sir, Error 810003d , The cause was a corrupt messenger cache.

     

    you must follow these steps:

     

    Step 1:

     
    - Close all Windows Live programs running.
    - Delete the files and folders under:
    ----- C:\Documents and Settings\Your Windows logon name\Contacts\Your Messenger e-mail address
    ----- C:\Documents and Settings\ Your Windows logon name\Local Settings\Application Data\Microsoft\Windows Live Contacts\

     

    Step 2:

     
    - Download Windows Live Messenger and Reinstall.

    Windows Live Messenger: http://download.live.../?sku=messenger 

     

     

    Regards,



    MCP | MCTS | MCITP
    • Marked as answer by Miya Yao Friday, October 21, 2011 8:16 AM
    Wednesday, October 12, 2011 6:22 PM
  • If the issue persists, since it's Windows 7 forum. Please ask your question in Windows Live Solution Center.

    Thanks for your cooperation!

    Regards,

    Miya


    This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Miya Yao Friday, October 21, 2011 8:16 AM
    Friday, October 14, 2011 5:30 AM

All replies

  • Sir, Error 810003d , The cause was a corrupt messenger cache.

     

    you must follow these steps:

     

    Step 1:

     
    - Close all Windows Live programs running.
    - Delete the files and folders under:
    ----- C:\Documents and Settings\Your Windows logon name\Contacts\Your Messenger e-mail address
    ----- C:\Documents and Settings\ Your Windows logon name\Local Settings\Application Data\Microsoft\Windows Live Contacts\

     

    Step 2:

     
    - Download Windows Live Messenger and Reinstall.

    Windows Live Messenger: http://download.live.../?sku=messenger 

     

     

    Regards,



    MCP | MCTS | MCITP
    • Marked as answer by Miya Yao Friday, October 21, 2011 8:16 AM
    Wednesday, October 12, 2011 6:22 PM
  • If the issue persists, since it's Windows 7 forum. Please ask your question in Windows Live Solution Center.

    Thanks for your cooperation!

    Regards,

    Miya


    This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Miya Yao Friday, October 21, 2011 8:16 AM
    Friday, October 14, 2011 5:30 AM