trouble with windows live messenger

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  Sir, Error 810003d , The cause was a corrupt messenger cache.

   

  you must follow these steps:

   

  Step 1:

   
  - Close all Windows Live programs running.
  - Delete the files and folders under:
  ----- C:\Documents and Settings\Your Windows logon name\Contacts\Your Messenger e-mail address
  ----- C:\Documents and Settings\ Your Windows logon name\Local Settings\Application Data\Microsoft\Windows Live Contacts\

   

  Step 2:

   
  - Download Windows Live Messenger and Reinstall.
  
  Windows Live Messenger: http://download.live.../?sku=messenger 

   

   

  Regards,

  
  

  ---

  MCP | MCTS | MCITP

  • Marked as answer by Miya Yao Friday, October 21, 2011 8:16 AM

  Wednesday, October 12, 2011 6:22 PM
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  If the issue persists, since it's Windows 7 forum. Please ask your question in Windows Live Solution Center.

  Thanks for your cooperation!

  Regards,

  Miya

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  • Marked as answer by Miya Yao Friday, October 21, 2011 8:16 AM

  Friday, October 14, 2011 5:30 AM